Renewals Sales Account Manager
Mumbai, Hyderabad, Bengaluru
Workplace: HybridFull timeFunction: Customer Success & Account ManagementExperience: 2-4 yearsSkills: ["Communication","Relationship management","Negotiation","Organizational skills","Self-motivation"]Own the full renewals cycle for assigned enterprise accounts, from first contact through quote creation and closing renewals. Drive retention and growth by spotting upsell and cross-sell opportunities, ensuring high customer satisfaction and accurate CRM data. Partner with Customer Success to deliver a seamless customer interaction, hit sales targets, and provide weekly reporting and forecasting against renewal pipeline goals. Work largely digitally with minimal travel expectations.
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