Store Team Lead (Dongguan City, GD, CN)

Crocs Inc.
Dongguan
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 3-4 yearsSkills: ["Communication","Leadership","Teamwork","Customer service","Visual presentation"]

Store Team Lead at Crocs in Dongguan City leads daily retail operations, drives sales targets, and delivers exceptional customer experiences through team leadership, product knowledge, and operational excellence. You’ll manage opening/closing procedures, coach staff on promotions, and coordinate cross-department activities while maintaining asset protection and store standards in a fast-paced retail environment.

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Crocs Inc.
Crocs Inc.
4 months ago

Store Team Lead (Dongguan City, GD, CN)

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Last checked: 10 hours agoStatus: Live

Job Summary

Store Team Lead at Crocs in Dongguan City leads daily retail operations, drives sales targets, and delivers exceptional customer experiences through team leadership, product knowledge, and operational excellence. You’ll manage opening/closing procedures, coach staff on promotions, and coordinate cross-department activities while maintaining asset protection and store standards in a fast-paced retail environment.
Location: Dongguan
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Deliver outstanding service to our consumers using our CHARM service model.
  • •Proactively contribute to creating an enjoyable team environment that encourages the sharing of suggestions, ideas and concerns.
  • •Coordinate, delegate, prioritize and meet store deadlines, ensuring follow up on daily activities within the building.
  • •Learn and assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
  • •Support team members in the daily execution of retail operations i.e., POS system management and use, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards

Key Requirements

  • •3–4 years of total retail experience; with a preference for candidates with previous store leadership roles.
Experience:3-4 yearsRetail
Skills:CommunicationLeadershipTeamworkCustomer serviceVisual presentation
Languages:EnglishMandarin Chinese
Tech Stack:POS system

Company Brief

Crocs Inc.
Designs, manufactures, and sells casual footwear and accessories known for its proprietary Croslite™ material. Crocs offers a range of comfortable, lightweight shoes and related products globally through wholesale, retail, and e-commerce channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Broomfield, United States
Founded: 2002
WebsiteLinkedIn