Consultant, Technical Account Manager

Dell
Utah
Workplace: RemoteFull timeUSD 137,520 - 189,090Function: Solutions Engineering & Sales EngineeringExperience: 12+ yearsSkills: []

Serve as a subject matter expert supporting Federal customers in disconnected environments, providing proactive technical guidance to help keep Dell data center infrastructure stable and available. Deeply understand Dell PowerEdge servers in HPC and datacenter networking, and troubleshoot issues using Dell and vendor diagnostic tools. Collaborate with Dell teams and partners to align complex system requirements and help customers implement AI solutions in secure spaces.

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FursaFursa
Dell
Dell
1 month ago

Consultant, Technical Account Manager

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Last checked: 2 hours agoStatus: Live

Job Summary

Serve as a subject matter expert supporting Federal customers in disconnected environments, providing proactive technical guidance to help keep Dell data center infrastructure stable and available. Deeply understand Dell PowerEdge servers in HPC and datacenter networking, and troubleshoot issues using Dell and vendor diagnostic tools. Collaborate with Dell teams and partners to align complex system requirements and help customers implement AI solutions in secure spaces.
Location: Utah
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Support customers in disconnected environments as a subject matter expert for Dell data center infrastructure products and solutions.
  • •Maintain deep technical acumen across Dell portfolio areas including storage, compute, networking, applications, cybersecurity, and converged/hyper-converged systems.
  • •Develop internal relationships across Dell teams and security offices to support account execution and trust.
  • •Build external relationships with customers and partners through high-caliber technical and mission competence.
  • •Assist customers and sales teams with design, definition, and implementation of complex system requirements.

Pay and Benefits

Salary: USD 137,520 - 189,090

Key Requirements

  • •12+ years of related experience in a professional role or equivalent experience.
  • •Must be a US citizen and have an active TS/SCI security clearance with a full scope polygraph.
  • •In-depth troubleshooting knowledge of Dell PowerEdge servers, specifically in HPC environments.
  • •Strong knowledge working in Linux environments (RHEL and Ubuntu) and understanding of Dell and vendor diagnostic utilities.
  • •Customer-facing experience with strong escalation management capability in a high-pressure environment.
Experience:12+ years
Certifications:A+Security+MCITPMCSEVCPRHCSARHCECCNA
Tech Stack:Dell PowerEdgeHPCLinuxRHELUbuntuDatacenter networkingNetworkingStorageComputeCybersecurityConverged systemsHyper-converged systemsEdge-core-cloudAI solutionsLinux environments

Eligibility

Nationality:US National
Security Clearance:TS/SCIPolygraph

Company Brief

Dell
Designs, manufactures and sells computers, servers, storage, networking equipment, and related IT solutions and services for consumers, small businesses, and enterprises worldwide.
Industry: Electronics Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Round Rock, United States
Founded: 1984
Glassdoor
Glassdoor: 3.8
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