Hospital Porter

Serco
United Kingdom
Workplace: OnsiteFull timeGBP 26,696 - 28,988Function: Product ManagementSkills: ["Communication","Customer service","Empathy","Independence","Safety awareness"]

Provide essential portering and logistics services across Forth Valley Royal Hospital, supporting safe patient journeys and smooth day-to-day operations. You’ll escort patients and visitors, transport medical records and supplies, collect and dispose of waste per procedures, and use portering equipment and electronic task allocation tools. Working with healthcare colleagues, you’ll deliver compassionate, professional assistance in a busy environment while following safety and confidentiality requirements.

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FursaFursa
Serco
Serco
23 hours ago

Hospital Porter

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live
Reposted: similar role first listed 7 months ago

Job Summary

Provide essential portering and logistics services across Forth Valley Royal Hospital, supporting safe patient journeys and smooth day-to-day operations. You’ll escort patients and visitors, transport medical records and supplies, collect and dispose of waste per procedures, and use portering equipment and electronic task allocation tools. Working with healthcare colleagues, you’ll deliver compassionate, professional assistance in a busy environment while following safety and confidentiality requirements.
Location: United Kingdom
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Product Management
Seniority: Entry level

Key Responsibilities

  • •Escort patients and visitors safely using wheelchairs, beds and trolleys.
  • •Support safe and comfortable patient journeys with courteous, empathetic assistance.
  • •Transport medical records, mail, linen, furniture, gases and other essential items across the hospital.
  • •Collect, segregate and dispose of waste in line with safety procedures.
  • •Operate and use equipment and systems, working collaboratively with healthcare colleagues to keep services running efficiently.

Pay and Benefits

Salary: GBP 26,696 - 28,988
Perks:PensionHolidaysEmployee AssistanceWellness Stipend

Key Requirements

  • •Strong verbal communication and the ability to interact confidently with patients, visitors and colleagues.
  • •Deliver excellent customer service with care, empathy and professionalism.
  • •Work independently while managing changing priorities in a busy environment.
  • •Understand and follow safety, confidentiality and established procedures.
  • •Be physically able to walk regularly, move equipment, and support patient transfers.
Experience:Healthcare
Skills:CommunicationCustomer serviceEmpathyIndependenceSafety awareness
Tech Stack:Electronic task allocation tools

Company Brief

Serco
Provides public services across defence, transport, health, justice, immigration and citizen services, delivering operations, consultancy and managed services to governments and commercial clients worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Hook, United Kingdom
Founded: 1929
WebsiteLinkedIn