Abridge

1 month ago

Partner Success Director - Midwest

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

High-touch Partner Success Director responsible for managing a focused set of health system partners, building executive-level relationships, guiding strategic adoption of Abridge’s AI-powered healthcare platform, and driving revenue growth through expansion opportunities. You will support clinicians, ensure adoption, provide training, and advocate for customers across cross-functional teams to maximize value and outcomes.

Location: Anywhere

Workplace: Remote

Employment Type: Full time

Job Function: Executive & General Management

Seniority: Director level

Key Responsibilities

•Develop and manage executive-level relationships with health system partners, ensuring alignment and ongoing expansion opportunities.
•Serve as primary point of contact, delivering clear and timely communication to stakeholders and maintaining trust across all touchpoints.
•Act as trusted advisor to health system leaders, mapping Abridge capabilities to clinical and operational priorities.
•Analyze partner data (usage, adoption, growth) to identify signals and advocate data-driven decisions for stakeholders.
•Lead regular executive business reviews, evaluating product performance and value attainment to expand impact.
•Collaborate with sales to outline goals, milestones, and ROI, driving expansion and revenue growth.
•Monitor partner expansion metrics and contribute to revenue growth and retention targets.

Pay and Benefits

Salary: USD 140,000 - 160,000 annually

Equity and Bonus:Equity

Perks:Health InsuranceEquity401k MatchingPar ParentalSabbatical LeaveDevice Allowance

Key Requirements

•Proven experience in customer-facing roles, including management consulting, enterprise SaaS, or health system innovation.
•Strong understanding of the healthcare landscape and the dynamics of large health enterprises and clinicians.
•Strong problem-solving skills with a proactive, results-oriented mindset.
•Thrives in a high-touch model managing a focused book of strategic partners; depth of relationships and outcomes matter more than breadth.
•Excellent communication and interpersonal skills with the ability to build trust across clinicians and stakeholders at all levels.

Experience:HealthcareEnterprise SaaS

Skills:CommunicationInterpersonalProblem-solvingOrganizationalProject management

Company Brief

Abridge

Builds an enterprise-grade generative-AI platform that captures and summarizes patient–clinician conversations in real time to produce structured clinical documentation, integrated with EMRs to reduce clinician documentation burden and enable clinical and revenue workflows.

Industry: HealthTech

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2018

Glassdoor: 4.7

Website LinkedIn Glassdoor

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Abridge

1 month ago

Partner Success Director - Midwest

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: Anywhere

Workplace: Remote

Employment Type: Full time

Job Function: Executive & General Management

Seniority: Director level

Key Responsibilities

•Develop and manage executive-level relationships with health system partners, ensuring alignment and ongoing expansion opportunities.
•Serve as primary point of contact, delivering clear and timely communication to stakeholders and maintaining trust across all touchpoints.
•Act as trusted advisor to health system leaders, mapping Abridge capabilities to clinical and operational priorities.
•Analyze partner data (usage, adoption, growth) to identify signals and advocate data-driven decisions for stakeholders.
•Lead regular executive business reviews, evaluating product performance and value attainment to expand impact.
•Collaborate with sales to outline goals, milestones, and ROI, driving expansion and revenue growth.
•Monitor partner expansion metrics and contribute to revenue growth and retention targets.

Pay and Benefits

Salary: USD 140,000 - 160,000 annually

Equity and Bonus:Equity

Perks:Health InsuranceEquity401k MatchingPar ParentalSabbatical LeaveDevice Allowance

Key Requirements

•Proven experience in customer-facing roles, including management consulting, enterprise SaaS, or health system innovation.
•Strong understanding of the healthcare landscape and the dynamics of large health enterprises and clinicians.
•Strong problem-solving skills with a proactive, results-oriented mindset.
•Thrives in a high-touch model managing a focused book of strategic partners; depth of relationships and outcomes matter more than breadth.
•Excellent communication and interpersonal skills with the ability to build trust across clinicians and stakeholders at all levels.

Experience:HealthcareEnterprise SaaS

Skills:CommunicationInterpersonalProblem-solvingOrganizationalProject management

Company Brief

Abridge

Industry: HealthTech

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2018

Glassdoor: 4.7

Website LinkedIn Glassdoor