Assistant Store Manager I

Tapestry
Canada
Workplace: OnsiteFull time28 - 35Function: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Customer focus","Communication","Problem-solving","Conflict resolution","Team motivation"]

Support the Store Manager in driving sales performance, forecasting, and category initiatives by monitoring KPIs and adjusting strategies. Deliver exceptional, inclusive customer experiences while resolving issues and representing the brand. Recruit, onboard, and coach team members, execute omni-channel and clienteling initiatives, and ensure operational excellence across compliance, scheduling, payroll, loss prevention, and visual standards.

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FursaFursa
Tapestry
Tapestry
2 days ago

Assistant Store Manager I

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Support the Store Manager in driving sales performance, forecasting, and category initiatives by monitoring KPIs and adjusting strategies. Deliver exceptional, inclusive customer experiences while resolving issues and representing the brand. Recruit, onboard, and coach team members, execute omni-channel and clienteling initiatives, and ensure operational excellence across compliance, scheduling, payroll, loss prevention, and visual standards.
Location: Canada
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Support the Store Manager in achieving sales goals through forecasting, planning, and implementing category initiatives; monitor KPIs and adjust strategies.
  • •Create an inclusive, high-energy environment aligned to Coach service standards and resolve customer issues promptly.
  • •Recruit, onboard, and coach team members; foster a collaborative culture and build a talent pipeline.
  • •Support virtual shopping, clienteling, and customer data acquisition, leveraging social media trends to enhance the customer experience.
  • •Ensure operational excellence including compliance, scheduling, payroll, HR processes, loss prevention, visual merchandising, and store safety.

Pay and Benefits

Salary: 28 - 35
Perks:Health InsuranceDentalVision401kTuition Assistance

Key Requirements

  • •1+ years of leadership experience in retail or service industries; luxury/fashion background preferred.
  • •Strong customer focus and ability to thrive in a fast-paced environment.
  • •Proven ability to inspire and motivate teams to exceed performance standards.
  • •Excellent communication, problem-solving, and conflict resolution skills.
  • •Proficiency in Microsoft Office and retail systems; knowledge of omni-channel services and clienteling strategies.
Experience:1+ yearsRetailLuxuryFashionOmni-channel
Skills:Customer focusCommunicationProblem-solvingConflict resolutionTeam motivation
Languages:English
Tech Stack:Microsoft Office

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
WebsiteLinkedInGlassdoor