Implementation Consultant

Samsara
United States
Workplace: RemoteFull timeUSD 88,979.55 - 134,590.91 annuallyFunction: Customer Success & Account ManagementExperience: 4+ yearsEducation: bachelorsSkills: ["Customer-facing communication","Priority management","Emotional intelligence","Consultative skills","Relationship building"]

Own Mid-Market customer deployments of Samsara’s IoT platform, picking up where sales ends to ensure successful onboarding, adoption, and renewal outcomes. Guide customers through launch plans, roadmap creation, training, and ongoing account health while juggling multiple engagements. Work cross-functionally with Sales, Support, Sales Engineering, and Product, using deep platform understanding to communicate value to executives and day-to-day users.

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FursaFursa
Samsara
Samsara
3 days ago

Implementation Consultant

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Own Mid-Market customer deployments of Samsara’s IoT platform, picking up where sales ends to ensure successful onboarding, adoption, and renewal outcomes. Guide customers through launch plans, roadmap creation, training, and ongoing account health while juggling multiple engagements. Work cross-functionally with Sales, Support, Sales Engineering, and Product, using deep platform understanding to communicate value to executives and day-to-day users.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Manage deployment of Samsara technology to Mid-Market customers to achieve quick time to value.
  • •Create launch plans and roadmaps to increase product usage, while tracking implementation progress and account health.
  • •Run training sessions and demonstrate Samsara’s technology, working through challenges with executives and day-to-day users.
  • •Serve as the trusted point of contact across onboarding, adoption, advocacy, and renewal lifecycles.
  • •Collaborate cross-functionally with Sales, Support, Sales Engineering, and Product to deliver an exceptional customer experience.

Pay and Benefits

Salary: USD 88,979.55 - 134,590.91 annually
Equity and Bonus:Equity
Perks:Remote WorkLearning BudgetHealth InsuranceParental Leave

Key Requirements

  • •4+ years of experience in a senior Customer Success, account management, or strategic consulting role.
  • •Experience supporting or working with technical products.
  • •Excellent consultative skills with end-to-end system implementation experience.
  • •Proven ability to build trust and communicate effectively with executives, product/engineering leadership, and day-to-day users.
  • •Bachelor’s degree from a 4-year institution.
Experience:4+ yearsSaaSB2B SaaSIoT
Education:Bachelor's
Skills:Customer-facing communicationPriority managementEmotional intelligenceConsultative skillsRelationship building
Tech Stack:IoTRESTful APIsPython

Company Brief

Samsara
Provides an integrated IoT platform combining hardware sensors, cameras, and cloud-based software to help businesses monitor vehicles, equipment, and operations for fleet management, safety, compliance, and operational efficiency.
Industry: Supply Chain Technology
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2015
WebsiteLinkedIn