Black Box

3 months ago

Business Analyst

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

The Business Analyst role supports business transformation, project delivery, and operational performance monitoring by translating business requirements into actionable insights, structured reporting, and data-driven dashboards that enable leadership decision-making. The position engages stakeholders, develops BRDs, and creates weekly dashboards to track KPIs across digital infrastructure projects and service performance.

Location: Malaysia

Workplace: Onsite

Employment Type: Full time

Job Function: Business Operations

Key Responsibilities

•Engage internal and external stakeholders to gather business and operational requirements.
•Facilitate discovery workshops, stakeholder interviews, and solution discussions.
•Translate business needs into functional and reporting requirements; act as liaison between business teams, technical teams, and leadership.
•Develop and maintain BRD and Functional Specifications; create process maps, workflow diagrams, and gap analysis reports; ensure requirement traceability.
•Design, develop, and maintain operational and business performance reports; generate weekly and periodic reports; develop dashboards and track KPIs.

Key Requirements

•Engage stakeholders to gather business and operational requirements.
•Translate business needs into functional and reporting requirements.
•Develop and maintain Business Requirement Documents (BRD) and Functional Specifications.
•Create process maps, workflow diagrams, and gap analysis reports.
•Design, develop, and maintain operational and business performance reports.

Education:Bachelor's

Skills:Stakeholder engagementCommunicationAnalytical thinkingAttention to detailPresentation

Languages:English

Tech Stack:Power BITableauExcelSQL

Company Brief

Black Box

Provides technology infrastructure and managed IT services for enterprises, including network connectivity, data center solutions, collaboration/AV systems, and managed security and support services.

Industry: Professional Services

Headquarters: Pittsburgh, United States

Founded: 1976

Website

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Black Box

3 months ago

Business Analyst

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Location: Malaysia

Workplace: Onsite

Employment Type: Full time

Job Function: Business Operations

Key Responsibilities

•Engage internal and external stakeholders to gather business and operational requirements.
•Facilitate discovery workshops, stakeholder interviews, and solution discussions.
•Translate business needs into functional and reporting requirements; act as liaison between business teams, technical teams, and leadership.
•Develop and maintain BRD and Functional Specifications; create process maps, workflow diagrams, and gap analysis reports; ensure requirement traceability.
•Design, develop, and maintain operational and business performance reports; generate weekly and periodic reports; develop dashboards and track KPIs.

Key Requirements

•Engage stakeholders to gather business and operational requirements.
•Translate business needs into functional and reporting requirements.
•Develop and maintain Business Requirement Documents (BRD) and Functional Specifications.
•Create process maps, workflow diagrams, and gap analysis reports.
•Design, develop, and maintain operational and business performance reports.

Education:Bachelor's

Skills:Stakeholder engagementCommunicationAnalytical thinkingAttention to detailPresentation

Languages:English

Tech Stack:Power BITableauExcelSQL

Company Brief

Black Box

Provides technology infrastructure and managed IT services for enterprises, including network connectivity, data center solutions, collaboration/AV systems, and managed security and support services.

Industry: Professional Services

Headquarters: Pittsburgh, United States

Founded: 1976

Website