Content Designer

Thumbtack
Ontario, British Columbia
Workplace: RemoteFull timeUSD 122,400 - 158,400 annuallyFunction: Content & Editorial (Writing/Editing)Skills: ["Communication","Collaboration","Influencing","Problem-solving","Independent execution"]

Create and refine product and marketing content for Thumbtack’s pros and customers, including product flows, navigation, names, emails, tutorials, and notifications. Partner with designers, product managers, researchers, engineers, and marketing to craft clear, consistent messaging and advocate for user needs. Use a systems-thinking approach to develop content frameworks and product narratives, run A/B copy tests, and maintain an aligned voice across the end-to-end customer experience.

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FursaFursa
Thumbtack
Thumbtack
5 months ago

Content Designer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Create and refine product and marketing content for Thumbtack’s pros and customers, including product flows, navigation, names, emails, tutorials, and notifications. Partner with designers, product managers, researchers, engineers, and marketing to craft clear, consistent messaging and advocate for user needs. Use a systems-thinking approach to develop content frameworks and product narratives, run A/B copy tests, and maintain an aligned voice across the end-to-end customer experience.
Location: Ontario, British Columbia
Workplace: Remote
Employment Type: Full time
Job Function: Content & Editorial (Writing/Editing)
Seniority: Mid level

Key Responsibilities

  • •Design, write, edit, test, and improve content across product and marketing touch points.
  • •Collaborate cross-functionally with designers, data analysts, researchers, engineers, product managers, and marketing.
  • •Influence product decisions, team direction, and strategy through strong communication.
  • •Maintain a consistent voice and tone across product content, marketing channels, and customer support.
  • •Identify opportunities for impactful A/B copy tests and participate in user interviews to connect business goals and user needs.

Pay and Benefits

Salary: USD 122,400 - 158,400 annually

Key Requirements

  • •2+ years of experience working on 0-1 teams.
  • •4+ years of professional writing experience.
  • •3+ years of experience in UX writing or content design.
  • •Excellent writing and editing skills.
  • •A portfolio of writing samples highlighting product content design and generative AI experiences.
Experience:0-1Generative AI
Skills:CommunicationCollaborationInfluencingProblem-solvingIndependent execution
Tech Stack:Generative AIPrompt engineeringA/B testing

Company Brief

Thumbtack
Provides an online marketplace connecting local service professionals (home improvement, events, lessons, and more) with customers seeking quotes, reviews, and booking tools to hire vetted contractors and providers.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: San Francisco, United States
Founded: 2008
WebsiteLinkedIn