Business Operations Lead

Fever Up
Mexico City
Workplace: HybridFull timeFunction: Business OperationsExperience: 3-4 yearsEducation: bachelorsSkills: ["Communication","Interpersonal skills","Leadership","Organization","Analytical thinking"]

Lead onsite event operations from planning through closure, designing operational plans and coordinating key requirements like access control, staff allocation, cashless systems, and kiosks. Supervise live setup, operations, and closure, including reconciliations, incident reporting, and improvement feedback. Manage and align the onsite team in fast-paced environments while coordinating with Sales, Originals, and Marketing to ensure operations support business goals and customer experience.

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FursaFursa
Fever Up
Fever Up
3 days ago

Business Operations Lead

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Last checked: 4 hours agoStatus: Live

Job Summary

Lead onsite event operations from planning through closure, designing operational plans and coordinating key requirements like access control, staff allocation, cashless systems, and kiosks. Supervise live setup, operations, and closure, including reconciliations, incident reporting, and improvement feedback. Manage and align the onsite team in fast-paced environments while coordinating with Sales, Originals, and Marketing to ensure operations support business goals and customer experience.
Location: Mexico City
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Design and coordinate operational plans for events, ensuring requirements are covered (e.g., access control, staff allocation, cashless systems, kiosks).
  • •Lead onsite execution to ensure setup, live operations, and closure happen seamlessly and according to standards.
  • •Supervise event closure, including reconciliations, incident reporting, and improvement feedback.
  • •Ensure the onsite team is aligned, motivated, and executing effectively under your leadership.
  • •Coordinate with other departments (e.g., Sales, Originals, Marketing) to align operations with business goals.
Travel: Low travel

Pay and Benefits

Perks:Health InsurancePensionGym MembershipPaid Leave

Key Requirements

  • •Bachelor’s degree in Engineering, Business Administration, Data Analytics, or related fields.
  • •3–4+ years of relevant experience in consulting, operations, or tech-related roles.
  • •Ability to speak both Spanish and English.
  • •Strong interpersonal and communication skills.
  • •Experience managing teams in structured ways in high-paced environments.
Experience:3-4 yearsConsultingOperationsTech
Education:Bachelor's in Engineering, Business Administration, Data Analytics (or related fields)
Skills:CommunicationInterpersonal skillsLeadershipOrganizationAnalytical thinking
Languages:SpanishEnglish

Company Brief

Fever Up
Fever is a global events discovery and ticketing platform that curates and sells experiences, from immersive theatre and pop-ups to concerts and local activities, helping venues and organizers reach audiences worldwide.
Industry: Events & Live Entertainment
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Headquarters: Madrid, Spain
Founded: 2011
WebsiteLinkedIn