Citizens Teller - Part Time - Bilingual - Portuguese

Citizens Bank
Newark
Workplace: OnsitePart timeUSD 20.67 - 25.48 hourlyFunction: Solutions Engineering & Sales EngineeringEducation: high_schoolSkills: ["Listening","Communication","Problem-solving","Customer-centric","Collaboration"]

Greet customers in branch lobbies and help them complete simple transactions using digital tools like mobile apps and ATMs. Provide personalized advice, answer questions, and recommend next steps by connecting customers with Bankers. Handle cash and follow all relevant policies, state and local laws, and regulatory requirements. You’ll also support an excellent customer experience while meeting branch scheduling needs, including weekends and evenings.

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Citizens Bank
Citizens Bank
1 month ago

Citizens Teller - Part Time - Bilingual - Portuguese

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Greet customers in branch lobbies and help them complete simple transactions using digital tools like mobile apps and ATMs. Provide personalized advice, answer questions, and recommend next steps by connecting customers with Bankers. Handle cash and follow all relevant policies, state and local laws, and regulatory requirements. You’ll also support an excellent customer experience while meeting branch scheduling needs, including weekends and evenings.
Location: Newark
Workplace: Onsite
Employment Type: Part time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Entry level

Key Responsibilities

  • •Greet customers in branch lobbies and complete simple transactions using mobile app and ATMs.
  • •Provide personalized advice and solutions aligned to customers’ financial goals.
  • •Answer questions and address concerns using knowledge of Citizens products and benefits.
  • •Follow cash-handling procedures and applicable state and local laws and regulations.
  • •Connect customers to Bankers for next-step support while delivering an exceptional customer experience.

Pay and Benefits

Salary: USD 20.67 - 25.48 hourly
Perks:Health InsuranceDentalVision401kTuition AssistanceRetirementFlexible WorkWellness StipendPaid Leave

Key Requirements

  • •High School degree or GED.
  • •Bilingual in Portuguese.
  • •At least 6 months of experience processing transactions (cash and/or digital payments).
  • •At least 1 year of customer experience recommending and referring products and services.
  • •Strong listening and communication skills, with the ability to identify needs and solve customer issues.
Experience:BankingCustomer servicePayments
Education:High School
Skills:ListeningCommunicationProblem-solvingCustomer-centricCollaboration
Languages:Portuguese

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website