Qureos

1 day ago

Part time and full time Customer Service Representative WFH

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 19 hours agoStatus: Live

Job Summary

Provide remote customer support as the primary point of contact, assisting customers via phone, email, and live chat. Answer questions, share accurate product/service and policy information, and resolve concerns with a professional, empathetic approach. Process requests and account/service updates, troubleshoot basic issues, and escalate complex problems when needed. Maintain detailed interaction records, meet performance metrics, and help improve customer service processes with the team.

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Serve as the primary point of contact for customers through phone, email, and live chat.
•Provide accurate information about products, services, policies, and procedures.
•Resolve customer concerns efficiently while maintaining a positive and empathetic attitude.
•Process customer requests, account updates, and service inquiries accurately.
•Maintain detailed records of customer interactions and meet performance metrics; troubleshoot basic issues and escalate complex matters as needed.

Pay and Benefits

Perks:Remote WorkPaid Training

Key Requirements

•Previous experience in customer service, call center, administrative support, or a related role is preferred.
•Excellent verbal and written communication skills.
•Strong problem-solving, organizational, and multitasking abilities.
•Ability to remain professional, patient, and empathetic in customer interactions.
•Proficiency with computers, Microsoft Office, CRM systems, and other customer support software.

Experience:Customer serviceCall centerAdministrative support

Skills:CommunicationProblem-solvingOrganizationalMultitaskingEmpathy

Tech Stack:Microsoft OfficeCRM systemsPhone supportEmail supportLive chat

Company Brief

Qureos

Provides an AI-powered hiring and recruitment platform that helps employers source, screen, and match candidates faster. The product is designed to streamline talent acquisition and reduce time spent on repetitive recruiting tasks.

Industry: HR Tech

Company Size: Medium (51 to 250 employees)

Growth: Growth Stage Startup

Headquarters: Dubai, United Arab Emirates

Founded: 2019

Website LinkedIn

Loading job details...

Preparing the role view and application actions.

Qureos

1 day ago

Part time and full time Customer Service Representative WFH

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 19 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Serve as the primary point of contact for customers through phone, email, and live chat.
•Provide accurate information about products, services, policies, and procedures.
•Resolve customer concerns efficiently while maintaining a positive and empathetic attitude.
•Process customer requests, account updates, and service inquiries accurately.
•Maintain detailed records of customer interactions and meet performance metrics; troubleshoot basic issues and escalate complex matters as needed.

Pay and Benefits

Perks:Remote WorkPaid Training

Key Requirements

•Previous experience in customer service, call center, administrative support, or a related role is preferred.
•Excellent verbal and written communication skills.
•Strong problem-solving, organizational, and multitasking abilities.
•Ability to remain professional, patient, and empathetic in customer interactions.
•Proficiency with computers, Microsoft Office, CRM systems, and other customer support software.

Experience:Customer serviceCall centerAdministrative support

Skills:CommunicationProblem-solvingOrganizationalMultitaskingEmpathy

Tech Stack:Microsoft OfficeCRM systemsPhone supportEmail supportLive chat

Company Brief

Qureos

Industry: HR Tech

Company Size: Medium (51 to 250 employees)

Growth: Growth Stage Startup

Headquarters: Dubai, United Arab Emirates

Founded: 2019

Website LinkedIn