Business Office Associate - Full Time

CarMax
Alabama
Workplace: OnsiteFull timeUSD 17.89 - 20.13 hourlyFunction: Business OperationsSkills: ["Customer service","Organizational skills","Multitasking","Communication","Confidentiality","Integrity"]

Support daily store operations by processing and auditing sales, auctions, and appraisals with accurate paperwork and documentation. Deliver strong customer service by guiding customers through paperwork, handling auction/appraisal transaction details, and performing cash management tasks such as receiving payments and preparing deposits. Maintain confidentiality and security protocols, complete clerical work like filing and data entry, and train/mentor new associates while helping multiple departments as needed.

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FursaFursa
CarMax
CarMax
2 months ago

Business Office Associate - Full Time

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Support daily store operations by processing and auditing sales, auctions, and appraisals with accurate paperwork and documentation. Deliver strong customer service by guiding customers through paperwork, handling auction/appraisal transaction details, and performing cash management tasks such as receiving payments and preparing deposits. Maintain confidentiality and security protocols, complete clerical work like filing and data entry, and train/mentor new associates while helping multiple departments as needed.
Location: Alabama
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Entry level

Key Responsibilities

  • •Greet customers, answer questions, and guide customers through paperwork processes.
  • •Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
  • •Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and proper documentation for funding.
  • •Handle cash management tasks such as receiving payments, preparing deposits, and maintaining security protocols.
  • •Train and mentor new associates and support store operations across departments while assisting with overflow traffic.

Pay and Benefits

Salary: USD 17.89 - 20.13 hourly
Perks:Paid SickPaid LeavePaid Holidays

Key Requirements

  • •Read, interpret, and record data accurately for compliance and reporting.
  • •Strong organizational and multitasking skills in a deadline-driven environment.
  • •Proficiency in Microsoft Office and data entry systems with intermediate PC skills.
  • •Effective verbal and written communication skills for customer and team interactions.
  • •Ability to lift up to 20 lbs and work on your feet for extended periods.
Experience:RetailCustomer serviceAutomotive
Skills:Customer serviceOrganizational skillsMultitaskingCommunicationConfidentialityIntegrity
Tech Stack:Microsoft OfficeData entry systems

Company Brief

CarMax
Operates the largest used-car retail chain in the United States, selling and financing pre-owned vehicles through a no-haggle customer experience. Also offers vehicle buying, appraisal, service, and related automotive solutions.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Richmond, United States
Founded: 1993
WebsiteLinkedIn