Claims Case Manager

Davies
United Kingdom
Workplace: OnsiteFull timeFunction: Insurance & ActuarialSkills: ["Customer service","Time management","Interpersonal skills","Teamwork","Compliance","Communication"]

Own a property claims caseload and consistently hit service level agreements through proactive case management. Handle customer and client interactions professionally and fairly, manage third-party suppliers to drive cases to settlement, and deliver high-quality work by following internal processes. Maintain compliance and data security while completing audit and PDR requirements, and use feedback and learning to continuously improve.

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FursaFursa
Davies
Davies
17 hours ago

Claims Case Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Own a property claims caseload and consistently hit service level agreements through proactive case management. Handle customer and client interactions professionally and fairly, manage third-party suppliers to drive cases to settlement, and deliver high-quality work by following internal processes. Maintain compliance and data security while completing audit and PDR requirements, and use feedback and learning to continuously improve.
Location: United Kingdom
Workplace: Onsite
Employment Type: Full time
Job Function: Insurance & Actuarial

Key Responsibilities

  • •Own your caseload and meet service level agreements through proactive case management.
  • •Handle customer and client interactions professionally and fairly.
  • •Manage third parties/suppliers and drive cases to settlement balancing service, cost, and time.
  • •Deliver high-quality work by following internal processes and guidelines.
  • •Adhere to governance requirements, keep data secure, and complete audit and PDR forms.

Pay and Benefits

Perks:PensionLife AssuranceEapCycle ToLease CarHealth InsuranceDentalFlexible WorkingHoliday

Key Requirements

  • •Relevant claims experience.
  • •Good customer service skills.
  • •Time management wizardry to manage a caseload and meet SLAs.
  • •Interpersonal charm for professional customer interactions.
  • •Ability to follow internal processes, comply with governance, and keep data secure.
Experience:ClaimsProperty claimsInsurance
Skills:Customer serviceTime managementInterpersonal skillsTeamworkComplianceCommunication

Company Brief

Davies
Davies is a specialist professional services and technology firm delivering claims, underwriting, and risk solutions to insurers, reinsurers, brokers and regulated businesses globally, with major capabilities in claims management, forensics, and digital transformation.
Industry: Consulting
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Unicorn (USD 1B+)
Funding: Private Equity Backed
Headquarters: City of London, United Kingdom
Founded: 1968
Glassdoor
Glassdoor: 3.8
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