Principal Presales Engineer

Twilio
United States
Workplace: RemoteFull timeUSD 138,872 - 192,880 annuallyFunction: Solutions Engineering & Sales EngineeringEducation: bachelorsSkills: ["Communication","Presentation","Storytelling","Customer empathy","Problem-solving"]

Drive technical pre-sales for Twilio’s Strategic Communications segment, partnering with Account Executives to qualify opportunities and deliver technical wins. Lead discovery, propose architectures, recommend best-fit solutions, and guide customers on how to use Twilio APIs. Build engaging, interactive product demos and PoCs, earn trust with technical and nontechnical stakeholders, and mentor other Solutions Engineers.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Twilio
Twilio
1 day ago

Principal Presales Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Drive technical pre-sales for Twilio’s Strategic Communications segment, partnering with Account Executives to qualify opportunities and deliver technical wins. Lead discovery, propose architectures, recommend best-fit solutions, and guide customers on how to use Twilio APIs. Build engaging, interactive product demos and PoCs, earn trust with technical and nontechnical stakeholders, and mentor other Solutions Engineers.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Partner with Account Executives to execute pre-sales activities including opportunity qualification, demonstrations, PoCs, RFPs, design documentation, and enablement sessions.
  • •Lead the technical and product sale by recommending best-practice solutions and guiding customers on using Twilio APIs.
  • •Become a trusted advisor through technical discovery to design, demonstrate, and present solutions to business challenges.
  • •Build and present complex, interactive customer product demonstrations for Twilio communications capabilities with technical and nontechnical stakeholders.
  • •Mentor less experienced Solutions Engineers and contribute to the Solutions Engineering community via knowledge sharing and reusable presentation materials.
Travel: Medium travel

Pay and Benefits

Salary: USD 138,872 - 192,880 annually
Equity and Bonus:Equity
Perks:Health Insurance401kPaid LeaveParental Leave

Key Requirements

  • •8+ years pre-sales experience selling complex, technical products or 10+ years supporting technical products with customer-facing experience.
  • •Excellent communication and presentation skills to gain audience confidence at multiple levels.
  • •Ability to understand a customer’s communications needs and guide them to a technical solution.
  • •Previous software development experience or working knowledge in areas like sales methodologies.
  • •Bachelor’s and/or Master’s degree in a technical discipline (or equivalent practical experience).
Experience:Pre-salesTechnical products
Education:Bachelor's in Engineering, Mathematics, Computer Science
Skills:CommunicationPresentationStorytellingCustomer empathyProblem-solving
Languages:English
Tech Stack:Twilio APIsAPIsAmazon Web ServicesGoogle CloudMicrosoft AzureSIP

Company Brief

Twilio
Provides cloud communications platforms and APIs enabling developers to add voice, messaging, video, and authentication features to applications. Serves enterprises and developers with programmable communications, engagement, and customer interaction tools.
Industry: API Platforms
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2008
Glassdoor
Glassdoor: 4.0
WebsiteLinkedIn