Channel Sales Manager

Freshworks
Raleigh
Workplace: RemoteFull timeUSD 173,230 - 213,990 annuallyFunction: SalesExperience: 5+ yearsEducation: bachelorsSkills: ["Relationship management","Strategic thinking","Negotiation","Communication","Project management"]

Drive indirect growth through Freshworks’ North America partner ecosystem in a quota-carrying channel sales role. Build and expand strategic relationships with channel partners, distributors, and solution providers; develop joint business plans; and coordinate partner-led go-to-market initiatives. Partner with Sales, Solutions Engineering, Marketing, and Partner Enablement to ensure partners have the resources and support to successfully sell Freshworks solutions, including recruitment, onboarding, enablement, and forecasting.

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Freshworks
Freshworks
1 day ago

Channel Sales Manager

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Last checked: 6 hours agoStatus: Live
Reposted: first listed 3 days ago

Job Summary

Drive indirect growth through Freshworks’ North America partner ecosystem in a quota-carrying channel sales role. Build and expand strategic relationships with channel partners, distributors, and solution providers; develop joint business plans; and coordinate partner-led go-to-market initiatives. Partner with Sales, Solutions Engineering, Marketing, and Partner Enablement to ensure partners have the resources and support to successfully sell Freshworks solutions, including recruitment, onboarding, enablement, and forecasting.
Location: Raleigh
Workplace: Remote
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Own and grow strategic relationships with channel partners, distributors, and solution providers across North America.
  • •Develop and execute joint business plans to generate pipeline, increase partner engagement, and grow indirect revenue.
  • •Drive partner recruitment, onboarding, enablement, and ongoing success to maximize partner productivity.
  • •Collaborate cross-functionally with Sales, Solutions Engineering, Marketing, and Partner Enablement to align go-to-market strategies.
  • •Forecast partner pipeline and revenue accurately and consistently achieve or exceed sales targets.

Pay and Benefits

Salary: USD 173,230 - 213,990 annually
Perks:Health InsuranceDentalVisionDisabilityLife InsuranceEquityPaid LeaveFlexible SpendingCommuter BenefitsWellness StipendAdoption LeaveParental Leave

Key Requirements

  • •5+ years of experience in channel/partner sales, alliance management, or indirect sales within a SaaS or enterprise software company.
  • •Proven success managing strategic partner relationships and consistently achieving or exceeding quota.
  • •Experience building partner-generated pipeline and driving indirect revenue growth through channel ecosystems.
  • •Strong executive presence with ability to influence internal and external stakeholders.
  • •Bachelor's degree or equivalent professional experience.
Experience:5+ yearsSaaSEnterprise software
Education:Bachelor's
Skills:Relationship managementStrategic thinkingNegotiationCommunicationProject management
Languages:English

Company Brief

Freshworks
Provides cloud-based customer engagement, CRM and ITSM software (Freshdesk, Freshservice, Freshsales) that helps businesses manage customer and employee experiences through SaaS products and AI-driven tools.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 500M to 1B
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Mateo, United States
Founded: 2010
Glassdoor
Glassdoor: 3.5
WebsiteLinkedInGlassdoor