Service Manager

Ingersoll Rand
New South Wales
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringEducation: certificationSkills: ["Customer service","Fault finding","Communication","Teamwork","Problem solving"]

Coordinate and supervise day-to-day service department activities, including overhauls, breakdown repairs, and routine maintenance. Ensure efficient workshop workflow, meet deadlines, and support customer requirements by preparing service repair estimates and resolving customer issues professionally. Oversee fault-finding and servicing of compressed air equipment in the workshop or on-site when required, maintain technical documentation, and complete commissioning and warranty registration forms.

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Ingersoll Rand
Ingersoll Rand
2 days ago

Service Manager

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Last checked: 14 hours agoStatus: Live

Job Summary

Coordinate and supervise day-to-day service department activities, including overhauls, breakdown repairs, and routine maintenance. Ensure efficient workshop workflow, meet deadlines, and support customer requirements by preparing service repair estimates and resolving customer issues professionally. Oversee fault-finding and servicing of compressed air equipment in the workshop or on-site when required, maintain technical documentation, and complete commissioning and warranty registration forms.
Location: New South Wales
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Coordinate and supervise day-to-day service activities (overhauls, breakdowns, repairs, routine maintenance).
  • •Ensure efficient workshop workflow with focus on deadlines and customer requirements.
  • •In the Branch Manager’s absence, handle associated day-to-day functions within your skills and abilities.
  • •Prepare service repair estimates and quotations for field and workshop repairs, including site visits as required.
  • •Perform fault-finding and preventative/corrective maintenance for compressed air equipment and associated products, and complete commissioning and warranty registration forms.

Key Requirements

  • •Mechanical or electrical trade qualification.
  • •Maintenance background.
  • •Previous experience in a maintenance field service environment.
  • •Commitment to workplace safety and excellent customer service ability.
  • •Skills in fault finding in compressed air equipment and experience with pneumatic equipment.
Experience:Compressed air equipmentField serviceMaintenance
Education:Certification / Diploma
Skills:Customer serviceFault findingCommunicationTeamworkProblem solving
Licenses:C class driver’s license

Company Brief

Ingersoll Rand
Designs, manufactures, and services industrial equipment and technologies including air compressors, power tools, fluid management systems, and downstream industrial solutions for manufacturing, construction, and commercial customers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Davidson, United States
Founded: 1871
WebsiteLinkedIn