Usher, Greeter, Ticket Taker (Guest Services)

Live Nation Entertainment
Hartford
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 1+ yearsEducation: high_schoolSkills: ["Communication","Interpersonal skills","Judgment","Tact","Diplomacy"]

Deliver a standout guest experience by welcoming attendees, scanning and verifying tickets or passes at entry, and answering questions. Help keep the venue safe, clean, and presentable throughout events, assist guests with directions and special needs, and respond to complaints or emergencies. May also support restricted-area credential checks and help at informational kiosks to ensure guests enjoy the show.

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Live Nation Entertainment
Live Nation Entertainment
2 months ago

Usher, Greeter, Ticket Taker (Guest Services)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Deliver a standout guest experience by welcoming attendees, scanning and verifying tickets or passes at entry, and answering questions. Help keep the venue safe, clean, and presentable throughout events, assist guests with directions and special needs, and respond to complaints or emergencies. May also support restricted-area credential checks and help at informational kiosks to ensure guests enjoy the show.
Location: Hartford
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Greet guests and scan guest tickets upon entry; answer guest questions and assist with locating seats.
  • •Assist with keeping the venue safe, clean, and presentable throughout the event.
  • •Resolve guest complaints or problems and verify ticket/pass authenticity.
  • •Assist guests with special needs, including helping with seat accommodations and directions.
  • •Guide guests to exits and provide instructions or assistance during emergencies; may help at kiosks and verify staff credentials.

Key Requirements

  • •High school diploma (or equivalent) preferred.
  • •1+ year of experience in a guest service role preferred.
  • •Excellent verbal, written, and interpersonal communication skills.
  • •Strong judgment, tact, and diplomacy when interacting with guests.
  • •Ability to constantly walk, climb stairs, and occasionally sit; lift and carry 25 lbs+.
Experience:1+ yearsGuest services
Education:High School
Skills:CommunicationInterpersonal skillsJudgmentTactDiplomacy

Company Brief

Live Nation Entertainment
Operates a global live entertainment platform that promotes concerts, manages ticketing, and runs venues and festivals. Connects artists, fans, and brands through large-scale events, sponsorships, and digital ticketing services.
Industry: Events & Live Entertainment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Beverly Hills, United States
Founded: 2010
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