Usher, Greeter, Ticket Taker (Guest Services)

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Last checked: 23 hours agoStatus: Live

Job Summary

Provide an excellent guest experience by greeting visitors, scanning tickets at entry, answering questions, and helping guests find their seats. Assist with maintaining a safe, clean, and presentable venue, resolve guest complaints, and verify the authenticity of tickets or passes. Support guests with special needs, guide attendees during emergencies, and help at informational kiosks to ensure everyone enjoys the show.

Location: Hartford

Workplace: Onsite

Employment Type: Part time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Entry level

Key Responsibilities

•Greet guests, scan tickets upon entry, answer questions, and help guests locate their seats.
•Maintain the venue’s safety, cleanliness, and overall presentation for guests.
•Resolve guest complaints or problems during events.
•Verify authenticity of tickets or passes for different seat levels.
•Assist guests with special needs, including seat accommodations, and guide guests during emergencies.

Key Requirements

•High School Diploma or equivalent preferred.
•At least 1+ year in a guest service role preferred.
•Excellent verbal, written, and interpersonal communication skills.
•Strong judgment, tact, and diplomacy when handling guest situations.
•Able to constantly walk, climb stairs, and occasionally sit; lift and carry 25 lbs+.

Experience:1+ years

Education:High School

Skills:CommunicationCustomer serviceJudgmentTactDiplomacy

Company Brief

Live Nation Entertainment

Industry: Events & Live Entertainment

Website

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Live Nation Entertainment

1 week ago

Usher, Greeter, Ticket Taker (Guest Services)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

Location: Hartford

Workplace: Onsite

Employment Type: Part time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Entry level

Key Responsibilities

•Greet guests, scan tickets upon entry, answer questions, and help guests locate their seats.
•Maintain the venue’s safety, cleanliness, and overall presentation for guests.
•Resolve guest complaints or problems during events.
•Verify authenticity of tickets or passes for different seat levels.
•Assist guests with special needs, including seat accommodations, and guide guests during emergencies.

Key Requirements

•High School Diploma or equivalent preferred.
•At least 1+ year in a guest service role preferred.
•Excellent verbal, written, and interpersonal communication skills.
•Strong judgment, tact, and diplomacy when handling guest situations.
•Able to constantly walk, climb stairs, and occasionally sit; lift and carry 25 lbs+.

Experience:1+ years

Education:High School

Skills:CommunicationCustomer serviceJudgmentTactDiplomacy

Company Brief

Live Nation Entertainment

Industry: Events & Live Entertainment

Website