Lead, Customer Strategy Analytics & Applied AI
Owner.com
United States, Canada
Workplace: RemoteFull timeUSD 190,000 - 210,000 annuallyFunction: Data Analytics & Business IntelligenceExperience: 5+ yearsSkills: ["Analytical problem-solving","Data-driven decision-making","Collaboration","Comfort with ambiguity","Root-cause focus"]Drive end-to-end analytics and strategy for the Customer Strategy team within Business Operations, partnering with CS leadership and the SVP of Customer Success. Improve customer analytics and AI integration by designing and shipping data products, automated AI workflows, and models that power churn risk scoring, next-best actions, retention playbooks, and AI evaluation pipelines. Lead a pod’s priorities while collaborating across product, sales, launch, enablement, RevOps, and analytics engineers using DBT and Snowflake.
