Sales Supervisor, Full-Time - Battersea

Reformation
London
Workplace: OnsiteFull timeGBP 15 - 17 hourlyFunction: SalesExperience: 3+ yearsSkills: ["Leadership","Interpersonal skills","Communication","Problem-solving","Attention to detail"]

Lead the sales floor to consistently meet store sales goals while delivering an exceptional, customer-first experience. Inspire and coach associates to generate clientele, maximize retention, and maintain strong NPS and customer feedback. Oversee in-store operations including inventory accuracy, cycle counts, inbound/outbound tracking, and loss prevention expectations. Support merchandising standards, weekly workflow, and onboarding to keep the store environment productive and aligned with brand values.

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FursaFursa
Reformation
Reformation
1 day ago

Sales Supervisor, Full-Time - Battersea

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Last checked: 4 hours agoStatus: Live

Job Summary

Lead the sales floor to consistently meet store sales goals while delivering an exceptional, customer-first experience. Inspire and coach associates to generate clientele, maximize retention, and maintain strong NPS and customer feedback. Oversee in-store operations including inventory accuracy, cycle counts, inbound/outbound tracking, and loss prevention expectations. Support merchandising standards, weekly workflow, and onboarding to keep the store environment productive and aligned with brand values.
Location: London
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Consistently meet and exceed sales goals and help lead efforts to achieve individual store goals.
  • •Lead by example on the sales floor to deliver an excellent customer experience and build loyal relationships.
  • •Maintain extraordinary customer experience feedback scores on service evaluation through NPS.
  • •Oversee inventory accuracy and controls, including regular cycle counts and tracking receiving and removal of products.
  • •Support store operations and training, including onboarding and coaching associates and contributing to loss prevention expectations.

Pay and Benefits

Salary: GBP 15 - 17 hourly
Perks:Private MedicalDentalVisionCommuter BenefitsPaid LeaveRetirementFertility CareClothing DiscountVolunteer Time

Key Requirements

  • •Minimum of 3 years of retail experience required.
  • •Experience working in a sales/retail organization or operationally intensive business.
  • •Ability to work in a fast-paced, ever-changing environment.
  • •Strong interpersonal skills to interact effectively with diverse personalities.
  • •Excellent communication skills and the ability to solve problems with attention to detail.
Experience:3+ years
Skills:LeadershipInterpersonal skillsCommunicationProblem-solvingAttention to detail
Tech Stack:NPS

Company Brief

Reformation
Designs and sells sustainable, trend-driven women's apparel and accessories with an emphasis on eco-friendly materials, ethical production, and transparent supply chains. Operates direct-to-consumer retail and e-commerce channels.
Industry: Fashion & Apparel
Growth: Established Company
Headquarters: Los Angeles, United States
Founded: 2009
WebsiteLinkedIn