Quality Delivery Analyst - Singapore

TikTok
Singapore
Workplace: OnsiteFull timeFunction: Transportation & Fleet OperationsSkills: ["Communication","Cross-functional collaboration"]

Support APAC Search capacity planning by tracking global manpower distribution and running ROI analysis. Provide insights into sustainable, effective operations through business operations and future planning. Build and iterate cross-functional workflow processes with HR and Product Operations, driving implementations and post-mortems. Independently lead re-org and workforce optimization projects, flag and mitigate risks, and coordinate collaborations across regions and functions to improve delivery outcomes.

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FursaFursa
TikTok
TikTok
1 month ago

Quality Delivery Analyst - Singapore

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Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

Support APAC Search capacity planning by tracking global manpower distribution and running ROI analysis. Provide insights into sustainable, effective operations through business operations and future planning. Build and iterate cross-functional workflow processes with HR and Product Operations, driving implementations and post-mortems. Independently lead re-org and workforce optimization projects, flag and mitigate risks, and coordinate collaborations across regions and functions to improve delivery outcomes.
Location: Singapore
Workplace: Onsite
Employment Type: Full time
Job Function: Transportation & Fleet Operations
Seniority: Mid level

Key Responsibilities

  • •Support APAC Search capacity planning by monitoring global manpower distribution and conducting ROI analysis.
  • •Provide insights into the sustainable and effective functioning of the organization using business operations and future planning.
  • •Establish and iterate cross-function workflow processes with HR/Product Operations and relevant business teams.
  • •Engage in workflow implementation, iteration, and post-mortems as needed.
  • •Independently lead re-org and workforce optimization projects, including closed-cycle delivery, risk flagging/hedging, and post-mortem analysis.

Key Requirements

  • •Experience building processes and leading projects for small/medium multi-cultural teams.
  • •Significant experience in data analysis, project management, and cross-function workflow processes.
  • •Strong verbal and written communication skills.
  • •Ability to partner with the leadership team.
  • •Preferred: Tech and data science-related experience.
Experience:Data analysisProject managementCross-functional workflow
Skills:CommunicationCross-functional collaboration

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn