Specialist, Process Improvement

Exinity
Yerevan
Workplace: OnsiteFull timeFunction: Communications, PR & CommunityExperience: 2+ yearsSkills: ["Problem-solving","Communication","Time management","Analytical thinking","Stakeholder management"]

A Mid-Senior Process Improvement Specialist driving data-driven process optimization across Onboarding, Processing, Customer Services & Sales. Leads cross-functional initiatives, designs measurable dashboards, and champions Lean Six Sigma to enhance efficiency, compliance, and scalability within a fast-growing financial services environment.

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FursaFursa
Exinity
Exinity
4 months ago

Specialist, Process Improvement

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Last checked: 22 hours agoStatus: Live

Job Summary

A Mid-Senior Process Improvement Specialist driving data-driven process optimization across Onboarding, Processing, Customer Services & Sales. Leads cross-functional initiatives, designs measurable dashboards, and champions Lean Six Sigma to enhance efficiency, compliance, and scalability within a fast-growing financial services environment.
Location: Yerevan
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Mid level

Key Responsibilities

  • •Impact & Efficiency: Collaborate with Customer Group teams to measure the impact and efficiency of new products and business processes.
  • •Reporting & Analytics: Build and maintain advanced dashboards and models for regional and global reporting, enabling data-driven decision-making.
  • •Identify Opportunities: Lead the identification of operational gaps and drive process innovation to maximize efficiency and scalability.
  • •Project Leadership: Coordinate regional and site-level projects focused on quality, service improvements, process standardization, data analytics, migrations, and capability building—ensuring timely delivery and adherence to plans.
  • •Planning & Resource Management: Estimate work efforts, define milestones, allocate resources, and ensure compliance with deadlines for all deliverables.

Key Requirements

  • •Strategic Thinking & Problem Solving: Ability to analyze complex processes and design innovative, value-driven solutions (2 years of experience).
  • •Project Management: Skilled in planning, coordinating, and delivering projects on time and within scope (2 years of experience).
  • •Data Analytics & Reporting: Proficient in interpreting data and driving decisions through insights (2 years of experience).
  • •Stakeholder Engagement: Strong communication and collaboration skills to influence and align cross-functional teams.
  • •Change Management: Ability to lead organizational change and embed a culture of improvement.
Experience:2+ years
Skills:Problem-solvingCommunicationTime managementAnalytical thinkingStakeholder management
Languages:English
Tech Stack:ExcelData analyticsDashboardsLean Six SigmaProject management

Company Brief

Exinity
Exinity operates online trading platforms and financial services brands, offering retail forex and CFD trading, digital trading tools, and market education to individual traders worldwide.
Industry: Trading Platforms
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
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