Event Operations Lead

Fever Up
Mexico City
Workplace: HybridFull timeFunction: Business OperationsExperience: 3-4 yearsEducation: bachelorsSkills: ["Interpersonal skills","Communication","Leadership","Analytical thinking","Structured management","Adaptability"]

Lead onsite event operations to ensure seamless setup, live execution, and closure from planning through reconciliation. You’ll design and coordinate operational plans (access control, staff allocation, cashless systems, kiosks), supervise closure with incident reporting and improvement feedback, and align a team onsite in fast-paced environments. Partner closely with Sales, Originals, and Marketing to keep operations aligned with business goals while directly impacting customer experience.

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FursaFursa
Fever Up
Fever Up
2 days ago

Event Operations Lead

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Last checked: 12 hours agoStatus: Live

Job Summary

Lead onsite event operations to ensure seamless setup, live execution, and closure from planning through reconciliation. You’ll design and coordinate operational plans (access control, staff allocation, cashless systems, kiosks), supervise closure with incident reporting and improvement feedback, and align a team onsite in fast-paced environments. Partner closely with Sales, Originals, and Marketing to keep operations aligned with business goals while directly impacting customer experience.
Location: Mexico City
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Design and coordinate operational plans for events, ensuring all requirements are covered (access control, staff allocation, cashless systems, kiosks, etc.).
  • •Lead onsite execution to ensure setup, live operations, and closure happen seamlessly and according to standards.
  • •Supervise the event closure process, including reconciliations, incident reporting, and improvement feedback.
  • •Ensure the team is aligned, motivated, and executing effectively under your leadership.
  • •Coordinate with other departments (Sales, Originals, Marketing) to keep operations aligned with business goals.
Travel: Low travel

Pay and Benefits

Perks:Health InsuranceGym MembershipFondo De20 Days

Key Requirements

  • •Bachelor’s degree in Engineering, Business Administration, Data Analytics, or a related field.
  • •At least 3-4 years of relevant experience (e.g., consulting, operations, or tech related).
  • •Can manage teams in a structured way in high-paced environments.
  • •Strong analytical mindset and ability to create and embrace change.
  • •Excellent interpersonal and communication skills; able to speak Spanish and English.
Experience:3-4 yearsOperationsConsulting
Education:Bachelor's
Skills:Interpersonal skillsCommunicationLeadershipAnalytical thinkingStructured managementAdaptability
Languages:SpanishEnglish

Company Brief

Fever Up
Fever is a global events discovery and ticketing platform that curates and sells experiences, from immersive theatre and pop-ups to concerts and local activities, helping venues and organizers reach audiences worldwide.
Industry: Events & Live Entertainment
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Headquarters: Madrid, Spain
Founded: 2011
WebsiteLinkedIn