Sr ServiceNow Solutions Consultant

NTT
Plano
Workplace: RemoteFull timeUSD 110,000 - 170,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 6-8 yearsEducation: bachelorsSkills: ["Communication","Problem solving","Design thinking","Executive storytelling"]

Lead complex ServiceNow pre-sales solutioning for cross-industry, competitive opportunities—driving discovery, deal strategy, end-to-value mapping, and solution narrative from PoVs/PoCs through solution defense. Architect end-to-end platforms using ServiceNow AI and workflows, shaping secure strategies across cloud, identity, observability, cybersecurity, and enterprise apps. Build outcome-based roadmaps, deliver value engineering (TCO/ROI), and create ServiceNow offerings and pre-sales enablement assets.

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FursaFursa
NTT
NTT
5 months ago

Sr ServiceNow Solutions Consultant

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Last checked: 19 hours agoStatus: Live

Job Summary

Lead complex ServiceNow pre-sales solutioning for cross-industry, competitive opportunities—driving discovery, deal strategy, end-to-value mapping, and solution narrative from PoVs/PoCs through solution defense. Architect end-to-end platforms using ServiceNow AI and workflows, shaping secure strategies across cloud, identity, observability, cybersecurity, and enterprise apps. Build outcome-based roadmaps, deliver value engineering (TCO/ROI), and create ServiceNow offerings and pre-sales enablement assets.
Location: Plano
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Sr. Manager level

Key Responsibilities

  • •Drive opportunity qualification and lead discovery, solution strategy, and win themes for complex multi-industry pursuits.
  • •Create end-to-value maps and orchestrate solution pursuits across product experts, tech architects, GTM, and delivery leaders to produce compelling proposals.
  • •Own the technical/solution design narrative through discovery, PoVs/PoCs, solution reviews, and solution defense.
  • •Design end-to-end solution architecture using ServiceNow AI and workflows, defining integrated and secure platform strategies across multiple enterprise domains.
  • •Lead value engineering—translating pain points into value hypotheses, defending TCO/ROI, building outcome-based roadmaps, and creating ServiceNow offerings and pre-sales enablement assets.
Travel: Low travel

Pay and Benefits

Salary: USD 110,000 - 170,000 annually

Key Requirements

  • •6-8 years of pre-sales consulting experience for global enterprises within the ServiceNow ecosystem (or adjacent workflow platforms).
  • •Hands-on expertise in ServiceNow AI capabilities (Now Assist, Generative AI Controller, AI Search) and applying them to business outcomes.
  • •Deep understanding of cross-platform solution architecture and how to balance configuration vs. customization for performance, security, and data governance.
  • •Experience with value-based solutioning, including TCO/ROI and outcome-centric road mapping tied to client KPIs.
  • •Bachelor’s degree in computer science, engineering, information systems, or equivalent experience; pre-sales certifications (CTA, CSA, CIS, and similar).
Experience:6-8 years
Education:Bachelor's in computer science, Engineering, Information Systems (or equivalent)
Skills:CommunicationProblem solvingDesign thinkingExecutive storytelling
Certifications:Pre-sales accreditationCTACSACIS
Tech Stack:ServiceNowServiceNow AIWorkflowsGenerative AIGenerative AI ControllerNow AssistAI SearchProcess OptimizationPredictive intelligenceCloudIdentityObservabilityCybersecurityEnterprise appsITSMCSMHRSDSPMIRM/GRCSecOps

Company Brief

NTT
Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: London, United Kingdom
Founded: 1983
WebsiteLinkedIn