Customer Success & Support Geoscientist

Partner with Neftex customers to maximize the value of their subscription by driving onboarding, adoption, and long-term engagement. Serve as the primary technical contact—providing workflow guidance, investigating troubleshooting issues, and delivering training sessions and educational materials. Gather and communicate customer feedback to Product Management and Development teams, helping improve Neftex products and support readiness while coordinating closely across multidisciplinary stakeholders.