Davies

3 weeks ago

File Handler Pre Litigated Complex Credit Hire - 12 Months FTC

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Investigate complex, pre-litigated credit hire claims (value £25,000+) and manage a caseload of DA/NDA files under a Technical Supervisor. Review and analyze documents throughout each case, build client relationships, and develop case strategy using intel and KYO strategies. Carry out telephone negotiations with third-party solicitors, liaise with the insured as needed, maintain actions in the Case Management System, and ensure compliance with ISO 9001 and SRA standards.

Location: United Kingdom

Workplace: Hybrid

Employment Type: Contract · 12 months

Job Function: Banking, Lending & Credit

Seniority: Entry level

Key Responsibilities

•Manage a caseload of DA & NDA pre-litigated credit hire files under a Technical Supervisor.
•Review and analyze files throughout the life of the case in line with client guidelines.
•Develop and maintain client relationships and formulate an initial strategy using intel and KYO strategies.
•Undertake telephone negotiations with third-party solicitors and liaise with the insured when necessary.
•Ensure case actions are completed in the Case Management System, complete MI processes, and provide outcome reports while adhering to ISO 9001 and SRA standards.

Pay and Benefits

Perks:Health InsurancePensionGym Membership

Key Requirements

•Experience handling Credit Hire files with evidence of managing your own case load.
•At least 5 GCSEs (or equivalent) essential; a degree or LPC is preferable.
•Excellent listening and verbal communication skills, with good telephone negotiation skills.
•Ability to plan and prioritise workloads and manage tasks following processes and strategy.
•Strong IT skills, including Word and Outlook, and experience with a Case Management System preferred.

Experience:Credit hirePre-litigated claimsInsurance claimsPersonal injury (PI)

Education:Bachelor's

Skills:CommunicationTelephone negotiationClient relationship managementPlanningWork under pressure

Tech Stack:WordOutlookCase Management SystemISO 9001

Company Brief

Davies

Davies is a specialist professional services and technology firm delivering claims, underwriting, and risk solutions to insurers, reinsurers, brokers and regulated businesses globally, with major capabilities in claims management, forensics, and digital transformation.

Industry: Consulting

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Valuation: Unicorn (USD 1B+)

Funding: Private Equity Backed

Headquarters: City of London, United Kingdom

Founded: 1968

Glassdoor: 3.8

Website LinkedIn Glassdoor

Loading job details...

Preparing the role view and application actions.

Davies

3 weeks ago

File Handler Pre Litigated Complex Credit Hire - 12 Months FTC

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Location: United Kingdom

Workplace: Hybrid

Employment Type: Contract · 12 months

Job Function: Banking, Lending & Credit

Seniority: Entry level

Key Responsibilities

•Manage a caseload of DA & NDA pre-litigated credit hire files under a Technical Supervisor.
•Review and analyze files throughout the life of the case in line with client guidelines.
•Develop and maintain client relationships and formulate an initial strategy using intel and KYO strategies.
•Undertake telephone negotiations with third-party solicitors and liaise with the insured when necessary.
•Ensure case actions are completed in the Case Management System, complete MI processes, and provide outcome reports while adhering to ISO 9001 and SRA standards.

Pay and Benefits

Perks:Health InsurancePensionGym Membership

Key Requirements

•Experience handling Credit Hire files with evidence of managing your own case load.
•At least 5 GCSEs (or equivalent) essential; a degree or LPC is preferable.
•Excellent listening and verbal communication skills, with good telephone negotiation skills.
•Ability to plan and prioritise workloads and manage tasks following processes and strategy.
•Strong IT skills, including Word and Outlook, and experience with a Case Management System preferred.

Experience:Credit hirePre-litigated claimsInsurance claimsPersonal injury (PI)

Education:Bachelor's

Skills:CommunicationTelephone negotiationClient relationship managementPlanningWork under pressure

Tech Stack:WordOutlookCase Management SystemISO 9001

Company Brief

Davies

Industry: Consulting

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Valuation: Unicorn (USD 1B+)

Funding: Private Equity Backed

Headquarters: City of London, United Kingdom

Founded: 1968

Glassdoor: 3.8

Website LinkedIn Glassdoor