Sales Associate

Tapestry
Italy
Workplace: OnsitePart timeEUR 23,000 - 30,000 annuallyFunction: SalesExperience: 1+ yearsSkills: ["Customer focus","Communication","Adaptability","Drive for results","Interpersonal skills"]

Deliver an elevated, personalized shopping experience as the front-line ambassador for Coach. Build lasting client relationships through styling and product expertise, driving sales via cross-selling, upselling, and tailored recommendations. Use mobile POS, clienteling tools, and social selling (including short-form video) to encourage repeat purchases, while completing daily store operations like cash wrap, inventory processing, replenishment, visual merchandising, and transaction support.

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Tapestry
Tapestry
3 days ago

Sales Associate

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Deliver an elevated, personalized shopping experience as the front-line ambassador for Coach. Build lasting client relationships through styling and product expertise, driving sales via cross-selling, upselling, and tailored recommendations. Use mobile POS, clienteling tools, and social selling (including short-form video) to encourage repeat purchases, while completing daily store operations like cash wrap, inventory processing, replenishment, visual merchandising, and transaction support.
Location: Italy
Workplace: Onsite
Employment Type: Part time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Represent Coach and follow brand Guide to Style and Service standards.
  • •Build client relationships through personalized styling, product expertise, and fashion advice.
  • •Drive sales using cross-selling, upselling, and tailored recommendations while meeting individual and team KPIs.
  • •Use mobile POS, clienteling tools, and social selling platforms (including short-form video) to capture data and encourage repeat purchases.
  • •Support daily store operations including transactions, inventory cycles, replenishment, visual merchandising, and asset protection procedures.

Pay and Benefits

Salary: EUR 23,000 - 30,000 annually
Perks:Employee DiscountPaid VolunteeringLearning BudgetIncentive Programme

Key Requirements

  • •1+ years of sales experience (luxury retail preferred) with knowledge of fashion trends and competitors; education and experience considered together.
  • •Experience operating POS and basic computer proficiency (iPad/laptop, Mobile POS), including ability to read price/release sheets.
  • •Strong English proficiency and ability to work in a fast-paced environment, including flexible hours (nights, weekends, peak periods, holidays).
  • •Luxury retail background and social media savvy; preferred experience with live-stream shopping/video demos, clienteling, and data acquisition.
  • •Ability to manage multiple customers and adapt selling techniques while maintaining service standards.
Experience:1+ yearsLuxury retail
Skills:Customer focusCommunicationAdaptabilityDrive for resultsInterpersonal skills
Languages:English
Tech Stack:POSMobile POSIPadIPad/laptopCash wrapInventory processingClienteling toolsSocial sellingShort-form videoLive-stream shopping

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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