Store Manager Tienda PUMA La Calera

Puma
Chile
Workplace: OnsiteFull timeFunction: Business OperationsSkills: ["Customer service","Collaboration","Solution orientation","Prioritization","Transparent communication","Driving results","Empowering others","People management","Sales management","KPI measurement"]

Lead daily store operations to achieve budgeted retail sales goals by directing sales activities, monitoring KPIs (ticket average, conversion rate), and analyzing customer and competitor trends. Manage and develop the team by training staff and coordinating responsibilities. Ensure compliance with store policies including cash control, loss prevention, people administration, and risk prevention. Use sales systems/ERP and MS Office to drive performance and maintain brand service standards.

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FursaFursa
Puma
Puma
1 day ago

Store Manager Tienda PUMA La Calera

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Last checked: 1 hour agoStatus: Live

Job Summary

Lead daily store operations to achieve budgeted retail sales goals by directing sales activities, monitoring KPIs (ticket average, conversion rate), and analyzing customer and competitor trends. Manage and develop the team by training staff and coordinating responsibilities. Ensure compliance with store policies including cash control, loss prevention, people administration, and risk prevention. Use sales systems/ERP and MS Office to drive performance and maintain brand service standards.
Location: Chile
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Direct and verify daily sales actions and variables to meet store budget retail objectives.
  • •Analyze customer profiles, buying trends, and competitor information to impact and steer the business.
  • •Coordinate training programs for the team with operations to build customer service culture, brand experience, and loyalty aligned with Be Nice.
  • •Supervise business KPIs such as units per ticket, average ticket, and conversion rate.
  • •Coordinate staff roles and development and ensure compliance with store operational policies, loss prevention, cash control, people administration, and risk prevention.

Key Requirements

  • •3 to 4 years of experience in similar retail roles managing a retail environment.
  • •Proven ability to identify, hire, train, and develop people teams.
  • •Track record of delivering high customer service standards and collaborative customer-focused relationships.
  • •Experience in sales management and KPI measurement.
  • •Knowledge of a sales system and/or ERP and MS Office.
Experience:Retail
Skills:Customer serviceCollaborationSolution orientationPrioritizationTransparent communicationDriving resultsEmpowering othersPeople managementSales managementKPI measurement
Languages:English
Tech Stack:ERPMS Office

Company Brief

Puma
Global athletic and casual footwear, apparel, and accessories brand designing, developing, marketing and selling sports-inspired products for consumers and athletes worldwide.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Herzogenaurach, Germany
Founded: 1948
WebsiteLinkedIn