Delivery Hero

4 weeks ago

Commercial Manager - SG

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Commercial Manager (SMB) in Singapore responsible for acquiring new SMB clients, growing existing portfolios, and driving retention. Own full sales cycle, upsell opportunities, and pipeline management while collaborating with internal teams to deliver customer value. Leverages data to prioritize accounts and improve product/process outcomes for small to mid-sized restaurants using Tabsquare tech.

Location: Singapore

Workplace: Onsite

Employment Type: Full time

Job Function: Business Development & Partnerships

Key Responsibilities

•New Business Acquisition: Prospect, pitch, and close new SMB clients through a mix of outbound efforts, inbound leads, and partner referrals; own the full sales cycle from lead qualification to closing.
•Account Growth & Upsell: Manage a portfolio of SMB clients, build deep relationships, identify upsell opportunities, and define success metrics for each customer.
•Customer Retention & Experience: Represent the voice of the customer and drive feedback into product and process improvements.
•Pipeline & CRM Management: Maintain accurate CRM records and actively manage the pipeline to ensure forecast accuracy and target achievement.
•Commercial Analysis: Use data to prioritize accounts, track performance, and share insights with the team to raise overall performance.

Key Requirements

•5+ years of experience in B2B sales or/and account management, ideally in SaaS, tech, or F&B/hospitality-related industries.
•Proven ability to manage a high-volume SMB portfolio while consistently achieving sales and retention targets.
•Experience in solution-selling, consultative sales, and uncovering business value for small to mid-sized customers.
•Excellent communication and relationship-building skills, with the ability to navigate both strategic conversations and day-to-day operational matters.
•Strong understanding of the Singapore SMB market, including common challenges, buying behavior, and decision-making structures.

Experience:SaaSTechF&B/hospitalitySMB

Skills:CommunicationRelationship-buildingData-driven decision makingProblem-solvingNegotiation

Languages:English

Tech Stack:HubSpotPipedriveSalesforce

Company Brief

Delivery Hero

Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Berlin, Germany

Founded: 2011

Glassdoor: 3.4

Website LinkedIn Glassdoor

Loading job details...

Preparing the role view and application actions.

Delivery Hero

4 weeks ago

Commercial Manager - SG

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Location: Singapore

Workplace: Onsite

Employment Type: Full time

Job Function: Business Development & Partnerships

Key Responsibilities

•New Business Acquisition: Prospect, pitch, and close new SMB clients through a mix of outbound efforts, inbound leads, and partner referrals; own the full sales cycle from lead qualification to closing.
•Account Growth & Upsell: Manage a portfolio of SMB clients, build deep relationships, identify upsell opportunities, and define success metrics for each customer.
•Customer Retention & Experience: Represent the voice of the customer and drive feedback into product and process improvements.
•Pipeline & CRM Management: Maintain accurate CRM records and actively manage the pipeline to ensure forecast accuracy and target achievement.
•Commercial Analysis: Use data to prioritize accounts, track performance, and share insights with the team to raise overall performance.

Key Requirements

•5+ years of experience in B2B sales or/and account management, ideally in SaaS, tech, or F&B/hospitality-related industries.
•Proven ability to manage a high-volume SMB portfolio while consistently achieving sales and retention targets.
•Experience in solution-selling, consultative sales, and uncovering business value for small to mid-sized customers.
•Excellent communication and relationship-building skills, with the ability to navigate both strategic conversations and day-to-day operational matters.
•Strong understanding of the Singapore SMB market, including common challenges, buying behavior, and decision-making structures.

Experience:SaaSTechF&B/hospitalitySMB

Skills:CommunicationRelationship-buildingData-driven decision makingProblem-solvingNegotiation

Languages:English

Tech Stack:HubSpotPipedriveSalesforce

Company Brief

Delivery Hero

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Berlin, Germany

Founded: 2011

Glassdoor: 3.4

Website LinkedIn Glassdoor