Test Center Administrator (FT)

Prometric
Washington
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 1+ yearsEducation: high_schoolSkills: ["Professional communication","Report writing","Multitasking","Teamwork"]

Serve as the face of Prometric in a computer-based test center by greeting examinees, verifying identification, and monitoring exams to uphold exam integrity. Maintain expert knowledge of test center policies, perform required security checks (including wand use), and handle candidate issues with urgency. Ensure a secure environment and comfortable experience while staying flexible across available site hours and schedules.

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Prometric
Prometric
2 months ago

Test Center Administrator (FT)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 days agoStatus: Live

Job Summary

Serve as the face of Prometric in a computer-based test center by greeting examinees, verifying identification, and monitoring exams to uphold exam integrity. Maintain expert knowledge of test center policies, perform required security checks (including wand use), and handle candidate issues with urgency. Ensure a secure environment and comfortable experience while staying flexible across available site hours and schedules.
Location: Washington
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Maintain and apply test center policies, practices, and procedures.
  • •Greet examinees and verify identification, including performing required security checks (wand use).
  • •Continuously monitor candidates as they complete exams.
  • •Report and/or resolve candidate issues with urgency while maintaining secure environments and materials.
  • •Follow reporting guidelines for occurrences outside company policies and safeguard the test center from misconduct.

Pay and Benefits

Perks:Paid HolidaysPaid TrainingSick Time401kEmployee AssistanceVisionFsaLegalPaid Leave

Key Requirements

  • •High school diploma or equivalent is required; college experience is a plus.
  • •Minimum 1 year of in-person customer service experience (call center, retail, or restaurant).
  • •Must be 18 years of age to qualify.
  • •Communicate professionally and effectively with candidates and coworkers.
  • •Write detailed and accurate reports and correspondence, and multitask while handling small tools.
Experience:1+ yearsCustomer service
Education:High School
Skills:Professional communicationReport writingMultitaskingTeamwork
Tech Stack:Microsoft WindowsMS OfficeOutlookExplorer-web browsing

Company Brief

Prometric
Provides computer-based testing, assessment, and credentialing services for certification bodies, professional associations, and academic institutions. Operates exam delivery, proctoring, and assessment programs across a global network.
Industry: Education
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Baltimore, United States
Founded: 1990
WebsiteLinkedIn