Direct-To-Home Full Time Installation Technician -Knightdale, NC

NRG Energy
United States
Workplace: OnsiteFull timeFunction: Field Service, Maintenance & Skilled TradesSkills: ["Integrity","Customer rapport-building","Safety-focused mindset"]

Install, service, and troubleshoot smart home technology in customer homes while explaining system capabilities and operational instructions. Train on industry-leading products, manage inventory and company assets, and conduct routine maintenance. Provide additional products and services to grow customer revenue, leveraging appointments into leads. Follow a strong safety culture, including performing safety analysis of every home to ensure a safe workplace for technicians and customers.

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NRG Energy
NRG Energy
2 months ago

Direct-To-Home Full Time Installation Technician -Knightdale, NC

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Install, service, and troubleshoot smart home technology in customer homes while explaining system capabilities and operational instructions. Train on industry-leading products, manage inventory and company assets, and conduct routine maintenance. Provide additional products and services to grow customer revenue, leveraging appointments into leads. Follow a strong safety culture, including performing safety analysis of every home to ensure a safe workplace for technicians and customers.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades

Key Responsibilities

  • •Provide expert-level installation, service, and troubleshooting of smart home technology in customer homes
  • •Become an expert through training on industry-leading smart home products
  • •Manage inventory and company assets with a business owner mentality
  • •Explain detailed system capabilities and operational instructions to customers
  • •Leverage installation and service appointments into leads and revenue through additional products and services

Key Requirements

  • •Valid driver’s license, good driving record, reliable transportation
  • •Ability to successfully pass post-offer background investigation and licensing requirements per applicable law
  • •Must live within a 20-mile radius of the city
  • •Sales mindset; experience in retail, B2C sales, insurance, or service-based sales is a major plus
  • •Technical aptitude; experience in cable/satellite install, pest control, construction, or solar is helpful but not required
Experience:Customer service
Skills:IntegrityCustomer rapport-buildingSafety-focused mindset
Licenses:Driver’s license
Tech Stack:Smart home technology

Company Brief

NRG Energy
NRG Energy is a large integrated power company that owns and operates a diverse fleet of power generation assets and provides retail electricity services, energy solutions, and distributed energy resources to residential and commercial customers.
Industry: Utilities
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Houston, United States
Founded: 1989
WebsiteLinkedIn