Youth Escort & Custody Driver (Buckingham, Buckinghamshire, GB, MK18 1TN)

Serco
United Kingdom
Workplace: OnsiteFull timeFunction: Transportation & Fleet OperationsSkills: ["Communication","De-escalation","Emotional intelligence","Teamwork","Problem-solving"]

Join Serco as a Youth Escort Custody Officer (ECO) in the Prisoner Escort Custody Services (PECS) team. You’ll transport and care for young detainees between youth offender institutions, police stations, and courts, conducting safety checks, managing emotions, and ensuring well‑being throughout the journey. Flexible 40‑hour weeks with a rotating 24/6 schedule, pension, life insurance, and ongoing training are provided.

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Serco
Serco
6 months ago

Youth Escort & Custody Driver (Buckingham, Buckinghamshire, GB, MK18 1TN)

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Last checked: 4 hours agoStatus: Live

Job Summary

Join Serco as a Youth Escort Custody Officer (ECO) in the Prisoner Escort Custody Services (PECS) team. You’ll transport and care for young detainees between youth offender institutions, police stations, and courts, conducting safety checks, managing emotions, and ensuring well‑being throughout the journey. Flexible 40‑hour weeks with a rotating 24/6 schedule, pension, life insurance, and ongoing training are provided.
Location: United Kingdom
Workplace: Onsite
Employment Type: Full time
Job Function: Transportation & Fleet Operations

Key Responsibilities

  • •Start your day at the vehicle depot, attend briefing sessions, and receive route details and detainee information.
  • •Conduct risk assessments, check the vehicle for necessary equipment, and ensure the appropriate vehicle is used for transport.
  • •Contact secure establishments to confirm arrival times and gather any last-minute information.
  • •Engage with young detainees during transport using conversation, use items from the activity bag keep them calm and informed.
  • •Provide court staff with detainee information and behaviour details and supervise and support young detainees at court.

Pay and Benefits

Perks:PensionLife InsuranceAnnual LeaveHealth Insurance

Key Requirements

  • •Hold a current driver’s licence (B/B1).
  • •Be reasonably fit to handle the physical demands of the role.
  • •Have strong written and verbal communication skills to manage and control various situations effectively.
  • •A genuine interest in working with children and young people.
  • •Capability to handle stressful and emotionally demanding situations with a calm and composed demeanour.
Experience:JusticePublic services
Skills:CommunicationDe-escalationEmotional intelligenceTeamworkProblem-solving
Licenses:Driver’s license (B/B1)

Company Brief

Serco
Provides public services across defence, transport, health, justice, immigration and citizen services, delivering operations, consultancy and managed services to governments and commercial clients worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Hook, United Kingdom
Founded: 1929
WebsiteLinkedIn