Teller (Part-Time)

FB Financial
United States
Workplace: OnsiteFull timeFunction: OtherEducation: high_schoolSkills: ["Customer service","Confidentiality","Attention to detail","Risk awareness","Reliability"]

Serve as the first point of contact for customers, providing service excellence and processing teller transactions according to bank policies. Assist with account inquiries, help customers with transactional needs, maintain daily cash drawer and ATM balancing standards, and perform item capture and counterfeit identification. Educate customers on products and digital solutions, recognize needs, and refer cross-sell opportunities. Follow security, compliance, and confidentiality guidelines while maintaining consistent attendance and sound banking procedures.

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FursaFursa
FB Financial
FB Financial
1 day ago

Teller (Part-Time)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Serve as the first point of contact for customers, providing service excellence and processing teller transactions according to bank policies. Assist with account inquiries, help customers with transactional needs, maintain daily cash drawer and ATM balancing standards, and perform item capture and counterfeit identification. Educate customers on products and digital solutions, recognize needs, and refer cross-sell opportunities. Follow security, compliance, and confidentiality guidelines while maintaining consistent attendance and sound banking procedures.
Location: United States
Workplace: Onsite
Employment Type: Full time

Key Responsibilities

  • •Assist customers with transactional needs and basic inquiries (e.g., balances, transaction history, service charges, interest rates) according to guidelines.
  • •Maintain daily teller operational standards including cash drawer security, daily cash balancing, item capture, counterfeit identification, coin handling, and ATM balancing.
  • •Educate customers on available products and services and emerging bank technology/digital solutions (mobile, online, ATM).
  • •Recognize customer needs and refer customers to appropriate bank partners for cross-sell or service opportunities.
  • •Follow safe and sound banking procedures, security protocols, and compliance/confidentiality guidelines, including robbery/fraud and required reports/documentation.

Key Requirements

  • •Basic computer and math skills.
  • •High school diploma or the equivalent.
  • •Less than two years of experience.
  • •Must be bonded within the first six months of employment.
  • •Foundational understanding of banking regulatory compliance and FirstBank policies/procedures.
Experience:Banking
Education:High School
Skills:Customer serviceConfidentialityAttention to detailRisk awarenessReliability
Tech Stack:MobileOnlineATM

Company Brief

FB Financial
FB Financial (FirstBank) is a regional bank offering consumer and commercial banking services, including deposits, lending, mortgage, and wealth management solutions to individuals and businesses across its branch footprint.
Industry: Banking
Growth: Established Company
Headquarters: Nashville, United States
Website