Cisco

1 month ago

Customer Project Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 13 hours agoStatus: Live

Job Summary

Coordinate and drive multi-project initiatives in a hybrid IT/AI-enabled environment, interfacing with internal teams, customers, and partners to ensure successful delivery of Cisco product and service innovations. Support planning, execution, and governance of customer-facing projects, optimize processes, and contribute to PMO practices while enabling business outcomes and scalable delivery.

Location: Bengaluru, Pune

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Support project tasks and coordinate migration change windows under senior PMs supervision.
•Gather delivery inputs (resources, budget, timelines) to draft project plans, track task assignments, and manage dependencies.
•Identify customer priorities, route inquiries to senior staff, and interface with stakeholders to support issue resolution.
•Utilize Cisco delivery and reporting tools to track action items, monitor project financials (budgets/costs), and provide clear project status updates.
•Build foundational PM knowledge, technical domain expertise, AI fluency, and familiarity with Cisco product and service terminology.

Travel: Medium travel

Key Requirements

•2-4 years of relevant project management experience supporting/leading customer facing projects.
•Engineering Degree preferably in an IT/Tech stream
•MBA from a reputed institute or 2 years of additional relevant work experience
•Experience in managing scope, time, cost, quality, HR, risk, and communications of a project
•Proficiency in English (written and oral) and familiarity with Cisco hardware/software preferred

Experience:2-4 yearsIT infrastructureTelecom

Education:Bachelor's in IT

Skills:Microsoft ProjectJIRAConfluenceMicrosoft Office

Languages:English

Tech Stack:Microsoft ProjectJIRAConfluenceMicrosoft Office

Company Brief

Cisco

Global technology company that designs, manufactures, and sells networking hardware, telecommunications equipment, and high-technology services and products for enterprises, service providers, and governments worldwide.

Industry: Networking Equipment

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Jose, United States

Founded: 1984

Glassdoor: 4.0

Website LinkedIn Glassdoor

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Cisco

1 month ago

Customer Project Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 13 hours agoStatus: Live

Job Summary

Location: Bengaluru, Pune

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Support project tasks and coordinate migration change windows under senior PMs supervision.
•Gather delivery inputs (resources, budget, timelines) to draft project plans, track task assignments, and manage dependencies.
•Identify customer priorities, route inquiries to senior staff, and interface with stakeholders to support issue resolution.
•Utilize Cisco delivery and reporting tools to track action items, monitor project financials (budgets/costs), and provide clear project status updates.
•Build foundational PM knowledge, technical domain expertise, AI fluency, and familiarity with Cisco product and service terminology.

Travel: Medium travel

Key Requirements

•2-4 years of relevant project management experience supporting/leading customer facing projects.
•Engineering Degree preferably in an IT/Tech stream
•MBA from a reputed institute or 2 years of additional relevant work experience
•Experience in managing scope, time, cost, quality, HR, risk, and communications of a project
•Proficiency in English (written and oral) and familiarity with Cisco hardware/software preferred

Experience:2-4 yearsIT infrastructureTelecom

Education:Bachelor's in IT

Skills:Microsoft ProjectJIRAConfluenceMicrosoft Office

Languages:English

Tech Stack:Microsoft ProjectJIRAConfluenceMicrosoft Office

Company Brief

Cisco

Industry: Networking Equipment

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Jose, United States

Founded: 1984

Glassdoor: 4.0

Website LinkedIn Glassdoor