Assistant Service Manager-Automotive

Qureos
Anywhere
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceSkills: ["Leadership","Communication","Interpersonal skills","Organizational skills","Problem-solving"]

Support the Service Manager in running a busy automotive workshop, helping deliver high customer satisfaction, efficient workflow, and strong team performance. Lead and motivate service advisors and technicians, manage workshop loading, scheduling, and job allocation, and perform quality control checks. Serve as a customer contact for enquiries and complaints, prepare and analyze service department performance reports, and ensure strict health and safety compliance.

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FursaFursa
Qureos
Qureos
3 weeks ago

Assistant Service Manager-Automotive

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live
Reposted: similar role first listed 3 weeks ago

Job Summary

Support the Service Manager in running a busy automotive workshop, helping deliver high customer satisfaction, efficient workflow, and strong team performance. Lead and motivate service advisors and technicians, manage workshop loading, scheduling, and job allocation, and perform quality control checks. Serve as a customer contact for enquiries and complaints, prepare and analyze service department performance reports, and ensure strict health and safety compliance.
Location: Anywhere
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Assist the Service Manager with day-to-day management of the service department and workshop.
  • •Supervise, mentor, and motivate service advisors and technicians to achieve departmental goals.
  • •Act as a key point of contact for customer enquiries, resolving issues and complaints professionally and timely.
  • •Monitor and control workshop workflow to ensure repairs are completed efficiently and to quality standards.
  • •Assist with workshop loading, scheduling, job allocation, and quality control checks; help prepare and analyze performance reports, ensuring health and safety compliance.

Key Requirements

  • •Proven experience in an automotive service environment, including supervisory or senior technician experience.
  • •Strong technical knowledge of vehicle diagnostics, repair, and maintenance procedures.
  • •Excellent leadership, communication, and interpersonal skills with a commitment to outstanding customer service.
  • •Strong organisational and problem-solving abilities, able to work effectively under pressure.
  • •Proficiency with workshop management software and relevant IT systems, plus a full, valid driving licence.
Experience:Automotive
Skills:LeadershipCommunicationInterpersonal skillsOrganizational skillsProblem-solving
Licenses:Driving licence
Tech Stack:Workshop management softwareIT systems

Company Brief

Qureos
Provides an AI-powered hiring and recruitment platform that helps employers source, screen, and match candidates faster. The product is designed to streamline talent acquisition and reduce time spent on repetitive recruiting tasks.
Industry: HR Tech
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: Dubai, United Arab Emirates
Founded: 2019
WebsiteLinkedIn