Rental Coordinator

EquipmentShare
United States
Workplace: OnsiteFull timeFunction: Executive & General ManagementEducation: high_schoolSkills: ["Interpersonal skills","Problem-solving","Relationship building","Customer focus","Adaptability"]

Coordinate the rental experience for contractors and construction teams in West, TX, using EquipmentShare’s proprietary T3 technology. You’ll respond to inbound leads, guide customers through the rental process, resolve inquiries and complaints, and maintain relationships to ensure 100% satisfaction. You’ll also grow the customer base by building relationships, educating customers on rental value, and supporting customer experience improvements through new sales strategies.

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EquipmentShare
EquipmentShare
20 hours ago

Rental Coordinator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Coordinate the rental experience for contractors and construction teams in West, TX, using EquipmentShare’s proprietary T3 technology. You’ll respond to inbound leads, guide customers through the rental process, resolve inquiries and complaints, and maintain relationships to ensure 100% satisfaction. You’ll also grow the customer base by building relationships, educating customers on rental value, and supporting customer experience improvements through new sales strategies.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management

Key Responsibilities

  • •Respond to inbound leads and guide customers through the EquipmentShare rental process
  • •Expand and maintain customer relationships with contractors and construction company principals
  • •Educate customers on ways EquipmentShare can help save money, make more money, and operate more efficiently
  • •Promptly respond to and resolve customer inquiries, requests, complaints, or other communications
  • •Develop sales strategies and techniques to increase market share and improve customer experience

Pay and Benefits

Perks:Health InsuranceDentalVisionPaid Leave401kGym Membership

Key Requirements

  • •High School diploma or equivalent
  • •Strong interpersonal and problem-solving skills
  • •Ability to build, nurture, and maintain customer relationships throughout the rental process
  • •Ability to adapt to a fast-paced growing company and stay continuously educated on products and services
  • •Caring listening skills focused on solving customers’ problems
Education:High School
Skills:Interpersonal skillsProblem-solvingRelationship buildingCustomer focusAdaptability
Tech Stack:T3

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn