Airwallex

3 months ago

Manager, People Operations

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Lead the regional People Operations for the Americas, building and scaling systems, processes, and a team to deliver end-to-end employee lifecycle operations—from onboarding to offboarding—while ensuring accuracy, compliance, and operational excellence across HRIS, payroll, benefits, immigration, and EOR workflows in a hybrid San Francisco-based role.

Location: San Francisco

Workplace: Hybrid

Employment Type: Full time

Job Function: People, HR & Talent

Seniority: Manager level

Key Responsibilities

•Lead and develop the regional People Operations function; own end-to-end employee lifecycle operations (onboarding/orientation, background checks, HRIS data integrity, payroll inputs/changes, benefits and leaves, offboarding) with a strong focus on delivery quality and compliance.
•Drive operational excellence by codifying and maintaining regional SOPs, managing the PNT Jira helpdesk queue, and setting clear workflows and standards that are consistent with global guidance.
•Partner cross-functionally with Payroll, IT, Compliance, and Finance/AP on accurate and timely transactions, audits, vendor coordination, invoicing/POs, and change control (e.g., Sequoia/PrismHR, Deel/Papaya).
•Oversee immigration/global mobility processes and EOR transitions, aligning stakeholders and vendors to ensure compliant, on-time execution and a great employee experience.
•Maintain regional compliance standards (e.g., I-9/E-Verify, ACA reporting, mandatory trainings), and proactively improve controls and documentation for audits and reviews.

Pay and Benefits

Salary: USD 175,000 - 210,000 annually

Equity and Bonus:Equity

Key Requirements

•6+ years of People Operations experience with 2+ years leading or mentoring a team in a high-growth tech environment
•Hands-on ownership across the employee lifecycle (onboarding/orientation, HRIS data integrity, payroll inputs, benefits and leaves, offboarding) with strong US compliance knowledge (I-9/E‑Verify, ACA, mandated trainings)
•Proficiency with HRIS and ticketing; experience with BambooHR and managing a helpdesk queue/SLAs is a plus
•Vendor and program management experience with PEO/EOR and benefits/payroll partners (e.g., Sequoia/PrismHR, Deel, Papaya)
•Clear, concise communication skills; ability to build SOPs, document processes, and enforce standards in a fast-moving, global environment

Experience:6+ yearsFintechHR tech

Skills:CommunicationLeadershipCollaborationProblem-solving

Languages:English

Tech Stack:BambooHRPrismHRDeelPapayaSlackGoogle SuiteConfluence

Company Brief

Airwallex

Airwallex is a global payments and financial platform that provides business accounts, cross-border payments, treasury, corporate cards, and embedded finance APIs to help companies manage global financial operations and scale internationally.

Industry: Fintech Infrastructure

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series E+

Headquarters: Singapore, Singapore

Founded: 2015

Glassdoor: 3.7

Website LinkedIn Glassdoor

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Airwallex

3 months ago

Manager, People Operations

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: San Francisco

Workplace: Hybrid

Employment Type: Full time

Job Function: People, HR & Talent

Seniority: Manager level

Key Responsibilities

•Lead and develop the regional People Operations function; own end-to-end employee lifecycle operations (onboarding/orientation, background checks, HRIS data integrity, payroll inputs/changes, benefits and leaves, offboarding) with a strong focus on delivery quality and compliance.
•Drive operational excellence by codifying and maintaining regional SOPs, managing the PNT Jira helpdesk queue, and setting clear workflows and standards that are consistent with global guidance.
•Partner cross-functionally with Payroll, IT, Compliance, and Finance/AP on accurate and timely transactions, audits, vendor coordination, invoicing/POs, and change control (e.g., Sequoia/PrismHR, Deel/Papaya).
•Oversee immigration/global mobility processes and EOR transitions, aligning stakeholders and vendors to ensure compliant, on-time execution and a great employee experience.
•Maintain regional compliance standards (e.g., I-9/E-Verify, ACA reporting, mandatory trainings), and proactively improve controls and documentation for audits and reviews.

Pay and Benefits

Salary: USD 175,000 - 210,000 annually

Equity and Bonus:Equity

Key Requirements

•6+ years of People Operations experience with 2+ years leading or mentoring a team in a high-growth tech environment
•Hands-on ownership across the employee lifecycle (onboarding/orientation, HRIS data integrity, payroll inputs, benefits and leaves, offboarding) with strong US compliance knowledge (I-9/E‑Verify, ACA, mandated trainings)
•Proficiency with HRIS and ticketing; experience with BambooHR and managing a helpdesk queue/SLAs is a plus
•Vendor and program management experience with PEO/EOR and benefits/payroll partners (e.g., Sequoia/PrismHR, Deel, Papaya)
•Clear, concise communication skills; ability to build SOPs, document processes, and enforce standards in a fast-moving, global environment

Experience:6+ yearsFintechHR tech

Skills:CommunicationLeadershipCollaborationProblem-solving

Languages:English

Tech Stack:BambooHRPrismHRDeelPapayaSlackGoogle SuiteConfluence

Company Brief

Airwallex

Industry: Fintech Infrastructure

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series E+

Headquarters: Singapore, Singapore

Founded: 2015

Glassdoor: 3.7

Website LinkedIn Glassdoor