Sales Supervisor, Full Time

Reformation
United States
Workplace: OnsiteFull timeUSD 22 - 28 hourlyFunction: SalesExperience: 3+ yearsSkills: ["Interpersonal skills","Customer focus","Problem-solving","Communication","Leadership"]

Lead and execute store efforts to achieve sales goals as a Sales Supervisor, reporting to the Store Manager. Inspire associates to build client relationships, maximize retention, and deliver an exceptional customer experience with strong NPS performance. Drive sales floor execution, inventory accuracy, BOH fulfillment metrics, and loss prevention expectations while supporting merchandising presentation standards. Coach and onboard team members, maintain store operational procedures, and provide weekly feedback using sell-through and customer input.

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FursaFursa
Reformation
Reformation
2 days ago

Sales Supervisor, Full Time

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live
Reposted: similar role first listed 8 months ago

Job Summary

Lead and execute store efforts to achieve sales goals as a Sales Supervisor, reporting to the Store Manager. Inspire associates to build client relationships, maximize retention, and deliver an exceptional customer experience with strong NPS performance. Drive sales floor execution, inventory accuracy, BOH fulfillment metrics, and loss prevention expectations while supporting merchandising presentation standards. Coach and onboard team members, maintain store operational procedures, and provide weekly feedback using sell-through and customer input.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Consistently meet and exceed sales goals and lead by example to generate clientele and maximize customer retention.
  • •Lead the sales floor to deliver an excellent customer experience with a customer-first mindset and brand ambassador engagement.
  • •Maintain extraordinary customer experience feedback scores on service evaluation through NPS.
  • •Uphold inventory accuracy and controls by running cycle counts, tracking receiving/removal, and monitoring BOH fulfillment and mis-pulls.
  • •Contribute to loss prevention, support store operational procedures, and onboard/coach and train staff as needed.

Pay and Benefits

Salary: USD 22 - 28 hourly
Perks:Health InsuranceDentalVision401kClothing DiscountPaid LeaveHoliday Pay

Key Requirements

  • •Minimum of 3 years retail experience required.
  • •Experience with a sales/retail organization and operationally intensive business.
  • •Ability to work in a fast-paced, ever-changing environment.
  • •Strong interpersonal skills to interact effectively with diverse personalities.
  • •Excellent communicator with a passion for people and the ability to solve problems with attention to detail.
Experience:3+ yearsRetailSales
Skills:Interpersonal skillsCustomer focusProblem-solvingCommunicationLeadership
Tech Stack:NPS

Company Brief

Reformation
Designs and sells sustainable, trend-driven women's apparel and accessories with an emphasis on eco-friendly materials, ethical production, and transparent supply chains. Operates direct-to-consumer retail and e-commerce channels.
Industry: Fashion & Apparel
Growth: Established Company
Headquarters: Los Angeles, United States
Founded: 2009
WebsiteLinkedIn