Bilingual Client Relationship Consultant 2 (Banker) - 7th St., Kansas City, KS

U.S. Bancorp
Kansas City
Workplace: OnsiteFull timeUSD 20.25 - 24.75Function: Customer Success & Account ManagementExperience: 3-4 yearsEducation: high_schoolSkills: ["Customer service","Interpersonal skills","Proactive outreach","Communication","Relationship building"]

Build trusted relationships with customers by engaging them in person, by appointment, and virtually with a digital-first mindset. Assess banking needs, gather and process customer and account information, educate clients on deposit and loan products and self-service digital tools, and recommend solutions aligned to their goals. Support branch teams through partnerships, handle basic transactions, open accounts, complete service requests, and submit credit applications while maintaining an accurate, high-quality client experience.

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FursaFursa
U.S. Bancorp
U.S. Bancorp
2 months ago

Bilingual Client Relationship Consultant 2 (Banker) - 7th St., Kansas City, KS

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Source: Company careers pageValidated by: Fursa AI
Last checked: 23 days agoStatus: Live

Job Summary

Build trusted relationships with customers by engaging them in person, by appointment, and virtually with a digital-first mindset. Assess banking needs, gather and process customer and account information, educate clients on deposit and loan products and self-service digital tools, and recommend solutions aligned to their goals. Support branch teams through partnerships, handle basic transactions, open accounts, complete service requests, and submit credit applications while maintaining an accurate, high-quality client experience.
Location: Kansas City
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Build and foster client relationships through proactive outreach and follow up across multiple channels.
  • •Assess customer needs and recommend appropriate deposit and loan solutions aligned to individual goals.
  • •Maintain working knowledge of consumer and business banking products and services, including digital products and services.
  • •Provide an optimal client experience by greeting customers and processing basic transactions.
  • •Open consumer and business accounts, complete service requests, and submit credit applications.

Pay and Benefits

Salary: USD 20.25 - 24.75
Equity and Bonus:Equity
Perks:Health InsuranceDentalVisionLife InsuranceLong-term DisabilityParental Leave401kPaid LeavePaid HolidayAdoption Assistance

Key Requirements

  • •High school diploma or equivalent.
  • •Typically 3 to 4 years of job-related retail banking experience, or a combination of experience and commensurate training.
  • •Bilingual ability to read, write, and speak Spanish and English at business-level proficiency.
  • •Proven ability to build and foster client relationships through proactive outreach and follow up.
  • •Ability to effectively engage and communicate with clients and demonstrate strong customer service and interpersonal skills.
Experience:3-4 yearsRetail bankingFinancial services
Education:High School
Skills:Customer serviceInterpersonal skillsProactive outreachCommunicationRelationship building
Certifications:NMLS registration
Languages:SpanishEnglish
Tech Stack:Digital productsSelf-service technologies

Company Brief

U.S. Bancorp
U.S. Bancorp is the parent company of U.S. Bank, providing consumer, business, and institutional banking services including lending, payments, treasury management, wealth management, and merchant solutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Minneapolis, United States
Founded: 1863
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