Relationship Manager

KeyCorp
New Jersey, New York
Workplace: RemoteFull timeUSD 116,000 - 216,000 annuallyFunction: Customer Success & Account ManagementExperience: 5+ yearsEducation: bachelorsSkills: ["Client-focused service","Ethical decision-making","Ownership","Analytical problem-solving","Risk assessment"]

Serve as the primary point of contact and trusted advisor for commercial clients, driving business development and managing client relationships in your assigned geographic area. Lead growth efforts by understanding client industries, identifying cross-sell opportunities, and building a referral network. Oversee credit processes to ensure asset quality, including underwriting, structuring, and portfolio management, while educating clients on Key’s commercial banking capabilities.

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FursaFursa
KeyCorp
KeyCorp
5 days ago

Relationship Manager

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Last checked: 55 minutes agoStatus: Live

Job Summary

Serve as the primary point of contact and trusted advisor for commercial clients, driving business development and managing client relationships in your assigned geographic area. Lead growth efforts by understanding client industries, identifying cross-sell opportunities, and building a referral network. Oversee credit processes to ensure asset quality, including underwriting, structuring, and portfolio management, while educating clients on Key’s commercial banking capabilities.
Location: New Jersey, New York
Workplace: Remote
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Act as trusted advisor and primary client contact, serving as the commercial banking client expert.
  • •Drive client/prospect growth by building a clear understanding of customer businesses and industries.
  • •Manage strategic initiatives such as raising capital, regulatory compliance, ownership transition planning, M&A, and revenue cycle management.
  • •Identify cross-sell opportunities and coordinate with product specialists to structure and sponsor credit and non-credit offerings.
  • •Lead credit processes and ensure asset quality, including underwriting, structuring, portfolio management, and risk assessment reporting.
Travel: Low travel

Pay and Benefits

Salary: USD 116,000 - 216,000 annually

Key Requirements

  • •Bachelor's Degree in accounting, finance, or related field or equivalent experience.
  • •5+ years of financial services related experience.
  • •1+ years of formal commercial credit training & experience from a bank or financial institution.
  • •1+ years of high-performing experience providing financial expertise, counsel, and customized solutions to commercial clients.
  • •Experience in relationship management teams balancing business development and asset quality.
Experience:5+ yearsFinancial servicesCommercial bankingCommercial lending
Education:Bachelor's in accounting, finance, or related field
Skills:Client-focused serviceEthical decision-makingOwnershipAnalytical problem-solvingRisk assessment
Licenses:Valid driver's license
Tech Stack:Customer relationship management systems

Company Brief

KeyCorp
KeyCorp operates KeyBank, providing retail and commercial banking, lending, wealth management, and investment services to individuals, businesses, and institutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cleveland, United States
Founded: 1849
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn