Product Operations Manager

Murphy AI
London
Workplace: HybridFull timeFunction: Business OperationsSkills: ["Execution","Accountability","Problem-solving","Quality focus","Ownership","Quantitative rigor"]

Own end-to-end expansion execution for a product org building AI voice agents that help banks collect overdue debt. Create a repeatable expansion playbook for new markets (localized voice, policies, and compliance), run product operating cadence with metrics and prioritization, and solve complex cross-functional problems to enable rapid, high-quality growth. Partner with vendors and support product quality while scaling live deployments.

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FursaFursa
Murphy AI
Murphy AI
2 weeks ago

Product Operations Manager

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Own end-to-end expansion execution for a product org building AI voice agents that help banks collect overdue debt. Create a repeatable expansion playbook for new markets (localized voice, policies, and compliance), run product operating cadence with metrics and prioritization, and solve complex cross-functional problems to enable rapid, high-quality growth. Partner with vendors and support product quality while scaling live deployments.
Location: London
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Turn new countries into repeatable expansion playbooks, including localized voice, market policies, and compliance so launches happen in weeks, not quarters.
  • •Be the operating system for the product org by owning planning cadence, metrics, and prioritization across bets.
  • •Dive deep into complex problems, identify root causes, and design elegant solutions.
  • •Own expansion end to end, including partners and vendors, to scale deployments across markets and adjacent businesses.
  • •Drive high product quality while enabling up to 1,000x growth based on proven product-market fit.

Pay and Benefits

Equity and Bonus:Equity
Perks:EquityRemote Work

Key Requirements

  • •STEM degree.
  • •Experience converting uncertainty and chaos into well-oiled execution across a process, team, or function (e.g., founder, operations lead, PM, or similar operator role).
  • •Own outcomes with a high execution-excellence bar under speed, including holding people accountable.
  • •AI-native approach: use AI to automate and streamline by default while maintaining rigorous quality control.
  • •Comfort operating without a collections/fintech background; able to pick up regulation, unit economics, and new market cold quickly.
Experience:FintechCollectionsAI agents
Education:
Skills:ExecutionAccountabilityProblem-solvingQuality focusOwnershipQuantitative rigor
Tech Stack:AIAutomation

Company Brief

Murphy AI
Murphy AI builds an AI-powered debt collection platform for banks, fintechs, and utilities. Its autonomous agents handle omnichannel collections across multiple languages, with compliance, auditability, and human escalation built into the workflow.
Industry: Enterprise Software
Company Size: Small (11 to 50 employees)
Growth: Early Stage Startup
Valuation: USD 50M to 100M
Funding: Seed
Headquarters: Barcelona, Spain
Founded: 2024
WebsiteLinkedIn