Slack Experience Architect

Salesforce
Colorado, Denver, Indiana, North Carolina, Austin, Dallas, Texas, Georgia, Illinois
Workplace: RemoteFull timeUSD 148,500 - 223,900 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 8+ yearsSkills: ["Communication","Analytical and problem-solving","Collaboration","Workshop facilitation","Learning mindset"]

Own solution design for enterprise customer implementations across the Salesforce Delivery Methodology. Translate customer requirements into clear, buildable designs by balancing Slack/Slack AI out-of-the-box capabilities with custom configuration. Partner with Delivery Managers, Technical Architects, and stakeholders, create solution design artifacts (diagrams, specs, workbooks), run design workshops, surface delivery risks, and support post-launch adoption and long-term platform maturity.

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FursaFursa
Salesforce
Salesforce
1 day ago

Slack Experience Architect

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Own solution design for enterprise customer implementations across the Salesforce Delivery Methodology. Translate customer requirements into clear, buildable designs by balancing Slack/Slack AI out-of-the-box capabilities with custom configuration. Partner with Delivery Managers, Technical Architects, and stakeholders, create solution design artifacts (diagrams, specs, workbooks), run design workshops, surface delivery risks, and support post-launch adoption and long-term platform maturity.
Location: Colorado, Denver, Indiana, North Carolina, Austin, Dallas, Texas, Georgia, Illinois
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Own solution design across Discover, Define, and Design stages of the Salesforce Delivery Methodology
  • •Evaluate and recommend Slack/Slack AI capabilities versus custom configuration, favoring the simplest viable path
  • •Partner with Delivery Managers, Technical Architects, and customer stakeholders to align scope, timeline, and success measures
  • •Produce and maintain solution design artifacts for development and QA (architecture diagrams, functional specs, configuration workbooks)
  • •Lead design workshops, surface design risks early, improve reusable design patterns, and support post-launch adoption

Pay and Benefits

Salary: USD 148,500 - 223,900 annually
Perks:MedicalDentalVisionHealth InsuranceParental LeaveLife Insurance401kEquity

Key Requirements

  • •8-10+ years of solution design, architecture, or technical consulting experience, preferably in SaaS or professional services
  • •Experience designing enterprise-scale solutions involving collaboration, workflow, or integration platforms
  • •Working knowledge of (or ability to quickly ramp on) the Salesforce Delivery Methodology and Slack/Slack AI capabilities
  • •Strong analytical/problem-solving skills to work through ambiguity and competing requirements
  • •Hands-on familiarity with integration patterns and API-based architecture, ideally including Salesforce products
Experience:8+ yearsSaaSProfessional servicesEnterprise software
Skills:CommunicationAnalytical and problem-solvingCollaborationWorkshop facilitationLearning mindset
Tech Stack:SlackSlack AIAgentforceSalesforce Delivery MethodologyWorkflow BuilderSlackbot skillsSales CloudService CloudAPIsIntegration patternsArchitecture diagrams

Company Brief

Salesforce
Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1999
Glassdoor
Glassdoor: 4.1
WebsiteLinkedInGlassdoor