Customer Experience Banker - Maplewood, MN

Huntington Bancshares
United States
Workplace: OnsiteFull timeUSD 22 - 24 hourlyFunction: Customer Success & Account ManagementExperience: 1+ yearsSkills: ["Customer service","Sales","Relationship management","Communication","Presentation"]

Serve as a Financial Concierge for walk-in customers in the branch, proactively identifying financial goals and recommending appropriate deposit and other banking products. Deliver accurate, efficient transaction processing while resolving issues and maintaining strong consumer and business relationships through disciplined follow-up and referral sourcing. Educate customers on deposit products, partner with other bank areas to deepen relationships, and follow all operational, security, risk, and regulatory policies.

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Huntington Bancshares
Huntington Bancshares
4 days ago

Customer Experience Banker - Maplewood, MN

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Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live
Reposted: similar role first listed 3 weeks ago

Job Summary

Serve as a Financial Concierge for walk-in customers in the branch, proactively identifying financial goals and recommending appropriate deposit and other banking products. Deliver accurate, efficient transaction processing while resolving issues and maintaining strong consumer and business relationships through disciplined follow-up and referral sourcing. Educate customers on deposit products, partner with other bank areas to deepen relationships, and follow all operational, security, risk, and regulatory policies.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and effectively resolve customer issues.
  • •Educate customers on consumer deposit products and related services.
  • •Proactively grow customer relationships through a disciplined sales process, new customer follow-up, outbound calling, and referrals.
  • •Educate and refer customers to other areas of the bank to deepen relationships and build partnerships.
  • •Adhere to operational, security, risk, and regulatory policies and procedures while balancing daily transactions accurately and efficiently.

Pay and Benefits

Salary: USD 22 - 24 hourly
Perks:Health InsuranceWellness StipendLife InsuranceDisability InsuranceRetirement SavingsPaid LeavePaid Holidays

Key Requirements

  • •High school diploma or GED and at least 1 year of customer service or military service in an administration/contracting/civil affairs or similar role.
  • •Or a bachelor's degree.
  • •1+ year of customer service in banking, financial services, or goal-driven retail sales (preferred).
  • •Cash handling skills (preferred).
  • •Comfort with technology such as mobile services and online banking services (preferred).
Experience:1+ yearsBankingFinancial services
Skills:Customer serviceSalesRelationship managementCommunicationPresentation
Tech Stack:Mobile servicesOnline banking services

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn