Citizens Banker - Bilingual - Spanish Required

Citizens Bank
Providence, Rhode Island
Workplace: OnsiteFull timeUSD 25.48 - 31.25 hourlyFunction: Banking, Lending & CreditEducation: high_schoolSkills: ["Communication","Problem-solving","Relationship-building","Customer-centricity","Self-motivation","Multitasking","Collaboration","Persistence","Tenacity"]

Serve as the face of the branch by building trusted relationships with customers and providing sound financial advice. Help customers with spending, saving, borrowing, investing, and goal planning, using strong communication and problem-solving skills. Recommend and refer products through in-person and phone interactions, introduce digital/mobile banking options, and collaborate with Wealth Management, Mortgage, and Business Banking partners. Follow all cash-handling and regulatory policies while working branch hours.

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Citizens Bank
Citizens Bank
4 days ago

Citizens Banker - Bilingual - Spanish Required

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Serve as the face of the branch by building trusted relationships with customers and providing sound financial advice. Help customers with spending, saving, borrowing, investing, and goal planning, using strong communication and problem-solving skills. Recommend and refer products through in-person and phone interactions, introduce digital/mobile banking options, and collaborate with Wealth Management, Mortgage, and Business Banking partners. Follow all cash-handling and regulatory policies while working branch hours.
Location: Providence, Rhode Island
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Mid level

Key Responsibilities

  • •Get to know customers and build lasting relationships by providing trusted financial advice.
  • •Recommend and assist customers with financial solutions across spending, saving, borrowing, and investing needs.
  • •Learn customers’ personal financial goals and recommend tailored solutions such as future planning, home buying, or credit card opening.
  • •Introduce customers to digital and mobile-first ways to handle banking transactions (app and ATMs).
  • •Make outbound calls to acquire customers and schedule financial checkup appointments, while following cash-handling and regulatory policies.

Pay and Benefits

Salary: USD 25.48 - 31.25 hourly
Perks:Health InsuranceDentalVision401kTuition AssistancePaid LeaveWellness StipendDiscounts

Key Requirements

  • •High School degree or GED required.
  • •2 years of sales and customer service experience, demonstrating an ability to meet or exceed goals.
  • •Ability to ask questions, identify customer needs, and improve the customer relationship.
  • •Proven success building relationships and recommending/referring products and services in-person and by phone.
  • •Demonstrated skills using digital technology and aptitude to problem solve customer issues.
Education:High School
Skills:CommunicationProblem-solvingRelationship-buildingCustomer-centricitySelf-motivationMultitaskingCollaborationPersistenceTenacity
Licenses:NMLS
Languages:Spanish

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website