Business Development at Fleek

Fleek
London
Workplace: OnsiteFull timeUSD 55,000 - 65,000 annuallyFunction: Business Development & PartnershipsExperience: 2+ yearsSkills: ["Communication","Relationship-building","Problem-solving","Ownership","Adaptability"]

Own and grow a portfolio of Fleek’s marketplace customers across the UK and US, driving retention and wallet-share expansion through proactive account management and AI-enabled workflows. You’ll deepen customer relationships across multiple channels, identify growth levers, and collaborate with product, operations, and supply to address pain points and scale scalable processes in a fast-growing, post-Series B environment.

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Fleek
Fleek
1 year ago

Business Development at Fleek

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Last checked: 15 hours agoStatus: Live

Job Summary

Own and grow a portfolio of Fleek’s marketplace customers across the UK and US, driving retention and wallet-share expansion through proactive account management and AI-enabled workflows. You’ll deepen customer relationships across multiple channels, identify growth levers, and collaborate with product, operations, and supply to address pain points and scale scalable processes in a fast-growing, post-Series B environment.
Location: London
Workplace: Onsite
Employment Type: Full time
Job Function: Business Development & Partnerships
Seniority: Mid level

Key Responsibilities

  • •Own your portfolio and drive 10-20% month-on-month growth in retention and wallet share.
  • •Build healthy customers by ensuring spending categories align with suppliers and minimizing refunds.
  • •Drive customer engagement through WhatsApp, email, calls, stock lists, bundles, and supplier recommendations.
  • •Win back lapsed customers by identifying reasons for departure and presenting compelling reasons to return.
  • •Build AI-enabled account management workflows to scale with higher quality.

Pay and Benefits

Salary: USD 55,000 - 65,000 annually

Key Requirements

  • •2+ years of experience in a commercial or account management role, ideally at an early-stage or high-growth company.
  • •An AI-first mindset with experience building AI tooling or automated workflows.
  • •Strong systems and process thinking; demonstrated ability to design or improve workflows.
  • •Excellent relationship skills across multiple channels (WhatsApp, email, calls, in person).
  • •Self-motivated and entrepreneurial; able to take ownership of a portfolio.
Experience:2+ yearsFashionRetailE-commerceSupply chainAI
Skills:CommunicationRelationship-buildingProblem-solvingOwnershipAdaptability
Languages:English
Tech Stack:AICRMSales automation

Company Brief

Fleek
Fleek is a platform connecting companies with vetted remote and freelance talent, focusing on contractor hiring, payroll and contractor management services for distributed and web3-focused teams.
Industry: HR Tech
Website