Zillow

1 day ago

IT Support Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Provide reliable day-to-day desktop support for Zillow employees by resolving routine hardware, operating system, and application issues. Configure, deploy, and decommission laptops, desktops, and peripherals using established imaging and security procedures. Troubleshoot basic network, printing, and account access problems while documenting actions in the ticketing system. Complete standard device maintenance tasks and maintain accurate asset/configuration records to support inventory tracking and lifecycle management.

Location: Bengaluru

Workplace: Remote

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Respond to and resolve routine desktop support requests for hardware, operating systems, and standard applications; escalate non-routine issues as needed.
•Configure, deploy, and decommission laptops, desktops, and peripherals using established imaging, setup, and security procedures.
•Troubleshoot basic network connectivity, printing, and account access issues and document steps/outcomes in the ticketing system.
•Perform well-defined maintenance tasks such as software installs, updates, and basic device checks per standard operating procedures.
•Maintain accurate asset and configuration information for end-user devices to support inventory tracking and lifecycle management.

Key Requirements

•High school diploma or equivalent.
•0–2 years of experience in desktop support, end-user computing, or a related technical support role.
•Ability to resolve routine desktop support requests for hardware, operating systems, and standard applications.
•Experience completing well-defined maintenance tasks such as software installs, updates, and basic device checks.
•Ability to document troubleshooting steps and outcomes in a ticketing system and maintain accurate asset/configuration information.

Education:High School

Skills:Attention to detailProblem-solvingDocumentationCustomer focus

Company Brief

Zillow

Operates an online real estate marketplace providing listings, valuation estimates, rentals, and agent tools. Connects buyers, sellers, renters, and real estate professionals with data-driven search, home Zestimate valuations, and advertising services.

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Seattle, United States

Founded: 2006

Website LinkedIn

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Zillow

1 day ago

IT Support Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Location: Bengaluru

Workplace: Remote

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Respond to and resolve routine desktop support requests for hardware, operating systems, and standard applications; escalate non-routine issues as needed.
•Configure, deploy, and decommission laptops, desktops, and peripherals using established imaging, setup, and security procedures.
•Troubleshoot basic network connectivity, printing, and account access issues and document steps/outcomes in the ticketing system.
•Perform well-defined maintenance tasks such as software installs, updates, and basic device checks per standard operating procedures.
•Maintain accurate asset and configuration information for end-user devices to support inventory tracking and lifecycle management.

Key Requirements

•High school diploma or equivalent.
•0–2 years of experience in desktop support, end-user computing, or a related technical support role.
•Ability to resolve routine desktop support requests for hardware, operating systems, and standard applications.
•Experience completing well-defined maintenance tasks such as software installs, updates, and basic device checks.
•Ability to document troubleshooting steps and outcomes in a ticketing system and maintain accurate asset/configuration information.

Education:High School

Skills:Attention to detailProblem-solvingDocumentationCustomer focus

Company Brief

Zillow

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Seattle, United States

Founded: 2006

Website LinkedIn