Allianz

3 months ago

Assistance Agent (Bucarest, RO, 020339)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Customer-focused role providing back-office and front-office support in a fast-paced environment. You’ll handle travel claims, investigate issues, and collaborate with internal teams to meet monthly productivity and quality targets while leveraging AI/BI tools to inform decisions.

Location: Romania

Workplace: Onsite

Employment Type: Full time

Job Function: Business Operations

Seniority: Entry level

Key Responsibilities

•Handle both back-office and front-office customer support.
•Review and process travel claims quickly and accurately following company guidelines.
•Investigate claims and ensure timely follow-up for a top-notch customer experience.
•Hit personal and team productivity and quality goals every month.
•Work closely with internal teams to solve issues and provide solutions.

Pay and Benefits

Perks:Health InsuranceAnnual BonusPaid LeaveLearning Budget

Key Requirements

•Fluent in French (C1) and Italian (min. B2).
•1-2 years of experience in a similar role is a plus.
•Excellent problem-solving abilities and solution mindset.
•Able to manage a high volume of work and meet deadlines.
•Proficient with Microsoft Office (Outlook, Excel, Word, PowerPoint, Access).

Experience:1-2 yearsInsuranceFinancial services

Skills:Problem-solvingCommunicationMultitaskingTeamworkTime management

Languages:FrenchItalian

Tech Stack:Microsoft OfficeOutlookExcelWordPowerPointAccess

Company Brief

Allianz

Global insurance and financial services group offering property-casualty insurance, life and health insurance, asset management, and corporate risk solutions to individuals, businesses, and institutions across more than 70 countries.

Industry: Insurance

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Munich, Germany

Founded: 1890

Website LinkedIn

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Allianz

3 months ago

Assistance Agent (Bucarest, RO, 020339)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Location: Romania

Workplace: Onsite

Employment Type: Full time

Job Function: Business Operations

Seniority: Entry level

Key Responsibilities

•Handle both back-office and front-office customer support.
•Review and process travel claims quickly and accurately following company guidelines.
•Investigate claims and ensure timely follow-up for a top-notch customer experience.
•Hit personal and team productivity and quality goals every month.
•Work closely with internal teams to solve issues and provide solutions.

Pay and Benefits

Perks:Health InsuranceAnnual BonusPaid LeaveLearning Budget

Key Requirements

•Fluent in French (C1) and Italian (min. B2).
•1-2 years of experience in a similar role is a plus.
•Excellent problem-solving abilities and solution mindset.
•Able to manage a high volume of work and meet deadlines.
•Proficient with Microsoft Office (Outlook, Excel, Word, PowerPoint, Access).

Experience:1-2 yearsInsuranceFinancial services

Skills:Problem-solvingCommunicationMultitaskingTeamworkTime management

Languages:FrenchItalian

Tech Stack:Microsoft OfficeOutlookExcelWordPowerPointAccess

Company Brief

Allianz

Industry: Insurance

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Munich, Germany

Founded: 1890

Website LinkedIn