1 month ago

Senior Account Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Own a book of business in a fast-growing SaaS environment, driving expansion to achieve 140%+ net revenue retention. Lead onboarding and enablement with minimal support, present AI-enabled workflows to stakeholders, and collaborate with Account Executives and Solutions Engineers. A foundational role shaping the Account Management function as ARR grows, with a clear path to leadership for the right candidate.

Location: London

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Sr. Manager level

Key Responsibilities

•Own a book of business with a clear expansion target and drive NRR 140%+ by identifying new use cases, upselling, and engaging customers with the platform.
•Lead onboarding and enablement, getting customers live and training end users with minimal support from Solutions Engineers.
•Build and present AI agents to customers, demonstrating workflows and value to stakeholders.
•Partner with Account Executives and Solutions Engineers to ensure smooth post-sale handoffs and identify expansion opportunities.
•Collaborate across teams to shape how we serve and grow enterprise accounts as the AM function scales.

Pay and Benefits

Salary: GBP 90,000 - 120,000 annually

Equity and Bonus:Equity

Perks:Equity

Key Requirements

•Experience as a SaaS account manager or similar, with a proven track record of managing a real book of business.
•Ability to drive expansion and upsell within accounts to achieve 140%+ NRR targets.
•Experience onboarding customers and driving product adoption with minimal handholding.
•Strong communication and presentation skills, able to negotiate and articulate value to executives.
•Collaborative mindset to work with Sales Engineers and Account Executives to ensure seamless post-sale handoffs.

Experience:SaaSAccount managementEnterprise

Skills:CommunicationNegotiationPresentationRelationship managementCollaboration

Languages:English

Tech Stack:AILLMsGPTNo-code AI

Company Brief

Provides a computer vision platform for labeling, managing, and training AI models on image and video data, helping enterprises accelerate ML workflows with automated annotation, dataset versioning, and model evaluation tools.

Industry: AI & Machine Learning

Company Size: Medium (51 to 250 employees)

Growth: Growth Stage Startup

Funding: Series A

Headquarters: London, United Kingdom

Founded: 2017

Website LinkedIn

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