Business office associate

CarMax
Tennessee
Workplace: OnsiteFull timeUSD 17.89 - 20.13 hourlyFunction: Business OperationsSkills: ["Customer service","Organizational skills","Multitasking","Communication","Attention to detail","Confidentiality"]

Support day-to-day store operations by processing and auditing paperwork for retail and wholesale sales, auctions, and appraisals. Manage auction and appraisal transactions, including titles, payoffs, and required documentation. Handle cash management with secure deposits and payments, complete accurate data entry and reconciliation, and provide clear guidance to customers and internal teams. Train and mentor new associates while ensuring compliance with EH&S requirements in a fast-paced environment.

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CarMax
CarMax
2 months ago

Business office associate

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Support day-to-day store operations by processing and auditing paperwork for retail and wholesale sales, auctions, and appraisals. Manage auction and appraisal transactions, including titles, payoffs, and required documentation. Handle cash management with secure deposits and payments, complete accurate data entry and reconciliation, and provide clear guidance to customers and internal teams. Train and mentor new associates while ensuring compliance with EH&S requirements in a fast-paced environment.
Location: Tennessee
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations

Key Responsibilities

  • •Deliver outstanding customer service by greeting customers, answering questions, and guiding them through paperwork processes.
  • •Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
  • •Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and proper documentation for funding.
  • •Handle cash management tasks including receiving payments, preparing deposits, and maintaining security protocols.
  • •Train and mentor new associates and perform clerical duties like filing, data entry, and reconciliation while following EH&S requirements.

Pay and Benefits

Salary: USD 17.89 - 20.13 hourly
Perks:Sick TimePaid LeaveFloating Holiday

Key Requirements

  • •Accurately read, interpret, and record data for compliance and reporting.
  • •Strong organizational and multitasking skills in a deadline-driven environment.
  • •Proficiency in Microsoft Office and data entry systems with intermediate PC skills.
  • •Effective verbal and written communication for customer and team interactions.
  • •Ability to lift up to 20 lbs and work on your feet for extended periods.
Skills:Customer serviceOrganizational skillsMultitaskingCommunicationAttention to detailConfidentiality
Tech Stack:Microsoft OfficeData entry systemsPC

Company Brief

CarMax
Operates the largest used-car retail chain in the United States, selling and financing pre-owned vehicles through a no-haggle customer experience. Also offers vehicle buying, appraisal, service, and related automotive solutions.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Richmond, United States
Founded: 1993
WebsiteLinkedIn