BitGo

1 year ago

Onboarding Associate

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 22 hours agoStatus: Live

Job Summary

Support APAC onboarding by reviewing account openings, conducting due diligence, and advising multiple business functions. Ensure compliance with internal AML/KYC policies, identify onboarding process improvements, and collaborate with cross-functional teams to administer accounts while participating in AML/CFT training.

Location: Singapore

Workplace: Remote

Employment Type: Full time

Job Function: Software Engineering

Key Responsibilities

•Conduct client due diligence (CDD) and enhanced due diligence (ECDD) in accordance with internal policies, procedures and regulatory guidelines.
•Conduct periodic review based on KYC/KYB CDD guidelines, ensuring timely updates and escalations where required.
•Provide high-quality customer service by owning, monitoring, and improving customer service, handling customer inquiries, managing communications with customers throughout the entire onboarding process.
•Work closely with internal teams to ensure a cohesive approach to customer onboarding and account administration.
•Participate in internal and external training programs related to AML/CFT and other subjects that may form part of the day to day work requirements.

Pay and Benefits

Perks:EquityAnnual Bonus

Key Requirements

•Bachelor's degree (minimum)
•1–3 years of experience in a relevant compliance/onboarding/due diligence role, preferably in financial services or fintech
•Strong understanding of MAS PSN02 Guidelines, notices, laws and related compliance standards
•Familiarity with emerging virtual currency regulatory frameworks in other jurisdictions is a plus
•Strong analytical, communication and documentation skills; proficiency in both English and Mandarin for document review

Experience:1-3 yearsFintechFinancial services

Education:Bachelor's

Skills:CommunicationAnalytical thinkingDocumentationCollaborationCustomer service

Languages:EnglishMandarin

Company Brief

BitGo

Provides institutional-grade cryptocurrency custody, wallet, and security solutions including custody services, hot and cold wallet infrastructure, and compliance tools for exchanges, asset managers, and crypto-native businesses.

Industry: Blockchain & Web3

Company Size: Large (251 to 1,000 employees)

Growth: Established Company

Valuation: Unicorn (USD 1B+)

Headquarters: Palo Alto, United States

Founded: 2013

Website LinkedIn

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BitGo

1 year ago

Onboarding Associate

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 22 hours agoStatus: Live

Job Summary

Location: Singapore

Workplace: Remote

Employment Type: Full time

Job Function: Software Engineering

Key Responsibilities

•Conduct client due diligence (CDD) and enhanced due diligence (ECDD) in accordance with internal policies, procedures and regulatory guidelines.
•Conduct periodic review based on KYC/KYB CDD guidelines, ensuring timely updates and escalations where required.
•Provide high-quality customer service by owning, monitoring, and improving customer service, handling customer inquiries, managing communications with customers throughout the entire onboarding process.
•Work closely with internal teams to ensure a cohesive approach to customer onboarding and account administration.
•Participate in internal and external training programs related to AML/CFT and other subjects that may form part of the day to day work requirements.

Pay and Benefits

Perks:EquityAnnual Bonus

Key Requirements

•Bachelor's degree (minimum)
•1–3 years of experience in a relevant compliance/onboarding/due diligence role, preferably in financial services or fintech
•Strong understanding of MAS PSN02 Guidelines, notices, laws and related compliance standards
•Familiarity with emerging virtual currency regulatory frameworks in other jurisdictions is a plus
•Strong analytical, communication and documentation skills; proficiency in both English and Mandarin for document review

Experience:1-3 yearsFintechFinancial services

Education:Bachelor's

Skills:CommunicationAnalytical thinkingDocumentationCollaborationCustomer service

Languages:EnglishMandarin

Company Brief

BitGo

Industry: Blockchain & Web3

Company Size: Large (251 to 1,000 employees)

Growth: Established Company

Valuation: Unicorn (USD 1B+)

Headquarters: Palo Alto, United States

Founded: 2013

Website LinkedIn